October 2021 by Khorne Sith
Ok place. Competition people working here
September 2021 by Aleks S
Amazing customer service from a young man, he helped me get the bar removed reall quick. ?
September 2021 by Holly Tucker
My first Visit to the Kingston store and it was the best customer service experience I?ve had in many years in any retail setting. Provided the exact product I needed, cheaper than anyone else in Kingston and also with the most personal chat and friendly manner. Even when my toddler got grumpy they were able to help out with directions in the rest of the shopping centre. With a special shout out to Long, me and the family can finally watch Pirates of the Caribbean 4. O2 continue to be the best network for price and level of service.
September 2021 by Nigel Cochrane
While the staff were very polite,having just signed up for a new contract,i was given a boxed handset and sent on my way.\\nI(wrongly)assumed they would have at least put the chip in,theinstruction manual has no English,to be honest very,very bad experience.\\nWould NOT recommend kingston o2 to anybody.
August 2021 by Priyanka Patel
I had an emergency this afternoon and only went to this o2 to charge my phone. I ended up leaving with a cheaper contract, a newly released phone that was set up and ready to use and a free tablet! I also got a cheaper contract than I was already paying. Kazi and Long in particular were so patient with me, and explained everything to me as I am not that tech savy. They both made sure I got the best deals and provided exceptional customer service.\\nThank you so much. I live quite far from this branch but I'll definitely be visiting this o2 from now on. All staff on shift were lovely.
July 2021 by Chris Richens
Great customer service. Prompt and professional service was exceptional. A big Thank you to operator nate 031301377
July 2021 by Olcay Jennings
Having my 1 month old and 3 years old granddaughters with us, we ve been askef to wait even longer then our place in the que as 2 other customers who.came after us. The ecplanation was their needs were quicker than us. Many timrs I told this particular young lady eho welcomes the customers at the door that I cant wait, she kept insisting thst we should wait for the people dho.came after us !
May 2021 by Lawrence Bruce
Upgraded my phone with a great deal. Charis was friendly and very efficient.
September 2018 by Neil Angle
Very helpful staff.
July 2018 by Steven Ware
Best customer service I've received in a long time. I've been in this store a good couple of times. Some staff and far better than others but the good staff out weigh and out shine the not so good. I left O2 years ago as customer service was terrible. I've now would back mainly because of the staff in this store.
June 2018 by Mofida Gad
Very helpful staff
April 2018 by Scott Robertson
Literally the best customer service I have ever received. The entire team bent over backwards and went well beyond the call of duty to make sure my partner and I recieved a brilliant service from the minute we walked in and continued after we left. Cannot thank them enough. They made what is usually a stressful thing trying to get a new phone into a really enjoyable and easy experience. If it wasn't for the 24month contract, I'd be back sooner!
December 2017 by Nicolas Di Matteo
Outstanding customer service received by Mason and the rest of the team. They are impressively knowledge about everything and very attentive! Thank you guys for the phone and service!
