January 2023 by Jess
Store looking the best it has done in a long time., staff willing to help and polite and friendly. This store is definitely being turnt around and on its way up
December 2022 by Grey
Manager was very rude to their staff. Unsurprising this shop is going downhill. Avoid.
December 2022 by Bethany Holliday
Really lovely service yesterday. The lady with the short/shaved hair and lip piercing served us. She was so so friendly, helpful and just lovely! She really went above and beyond, such a kind, happy person. Thank you so much!
November 2022 by Mr London
Cashier at 14:15 was abusive towards one lady customer\\ni witnessed this\\nvery disappointed\\ni can yell easy that lady customer don't speak english well and she was trying to pay by card,\\n\\npoor customer service\\n\\ncustomer decided to leave all 4 products at cashier and leave the shop
November 2022 by Gillian Beharie
just had a look\\nwith my daughter
August 2022 by W S
This store is one of the worst of Newlook stores, staff are upset and not willing to work. Poor customer service provided by the manager too.
August 2022 by Maria Diniouh
As I was sitting outside Costa coffee next to new look today around 4pm, waiting for my daughter who was in the new look store I over heard security guards planning to ambush a shopper they suspected of stealing, the language and way they were speaking was disgusting, very unprofessional, they seemed overly excited. I watched as a young lady left the store and was boxed in by 5 of them. They asked her to go back into the store and she looked and sounded confused. She came over to where I was sitting to show them the contents of her bag, there was nothing from the store in there and they just walked off. When I was pickpocketed in that store they did absolutely nothing but did this all for nothing? Wrong. The bald security guard looked as though he wanted to fight the poor girl.
July 2022 by Evaldytis
My wife's one of favourite shops. Prices are good just not all sizes we're available of the dresses she was after.
February 2022 by Mallory Boo
Had a lovely time today , the boy with the curly hair at tills was so helpful and kind to me, very pretty clothes and fab service!
February 2022 by Debbie Studer
Over speaker, fitting rooms all open\\nGo to fitting room, closed, ask if I could try on, they both walked away and said no!\\nUseless customer service!\\nDumped top and walked out ?
October 2021 by Patricia Romilly
been a while shopping here the shop floor has a very dated and unwelcoming feel need an update. lots of changing cubicle, friendly staff \\u0026 nice clothes.
September 2021 by Luxman Thurai
Staff was very helpful.\\nWent there to collect my order. Didnt have to wait at all.
September 2019 by Robert John
Really poor service. Dress my girl really wanted didnâ??t have a price tag on it. Told to call back later in week. Called back, nobody knew anything. Told I would be called back by telephone. Heard nothing from them a week later
September 2019 by Zoe Gibbons
Queuing for days
July 2019 by Nina Cabido
I like the shop there good stills
