March 2024 by Louise
appalling behavior from the staff on the McDonald?s app I ordered an apple pie and chose table service then this angry white woman shouting at me for using the table service for one item. She also whispered under her breath, calling me a ?negro?
February 2024 by Ritansh Pandey
The food takes half an hr to get to the customer and they sometimes forget to call out for the order so when you get it, it?s
February 2024 by Laura
Never again. Our order was clearly forgotten today. I ordered and had the receipt. It was busy and obviously don?t mind waiting a bit when it?s busy, but a 30 minute wait for a fast food order is unacceptable. With two young children who did incredibly well to wait in a horribly busy macdonalds just standing there waiting for the order number to come to the screen. I had to ask staff twice what was happening and it was clear the order was forgotten. No apology was given to me. The manager said it is due to IT problems and some orders weren?t coming though and seemed to cheerfully shrug it off, but I still didn?t actually receive an apology or any decent customer service to compensate for such a wait. My order number was on screen in the ?being prepared? list and all the while, people were ordering and coming and going. Wouldn?t recommend this branch. Organisation very poor. Always horribly busy too and cannot seem to cope with the pressure. The food was hot at least, but it was nothing great. The burger was over peppery (?!) which was odd. Put us right off.Kid-friendliness: Nope. My children waited for half an hour for this food order and even then I had to ask for it. Too chaotic and busy here.
February 2024 by Lebiana Gishta
Horrible service I had to warm my newborns milk and they charged me for the hot water!The employee was rude a young Indian guy with glasses. Unacceptable behaviour!I am not going there again for sure.
February 2024 by Matt Batten
Food as always was hot and tasty. Half term so lots of noisy kids around but that can't be helped. I always try the 'Special' burger but wish the Big Tasty with bacon was always around.
February 2024 by Jasvir Singh
Yesterday i want order of chicken wrap and also one meal of chicken burger but the wrap is not and also not any sauce and meonis in wrap and lettuce is burn and taste not
January 2024 by Saskia Xx
One of the workers is extremely rude and disrespectful. They forgot to add a wrap for my friend so after back and forth they made her another one. While I was waiting for mine I overheard him mocking my friend and saying he knew he put it in there when he very obviously didn?t. He started being extremely disrespectful to me for defending her and told me he was checking cameras which I told him to please go ahead as he would not admit he was in the wrong. Terrible customer service, working in hospitality I have never met such a rude worker before. So so unprofessional. I tried to speak to the manager and she couldn?t care less either.
January 2024 by Hannah Watt
Honestly an under rated McDonalds, A nicer atmosphere than the others in the area. The manager is very sweet and chatty. Only downside is weird opening times and food sometimes being overcooked.
December 2023 by Kaushal Kishore
Fast service available, within 5mins order was ready. Nice hot drink options are available.
December 2023 by Rahul George
Came in to this McD outlet for breakfast today (08:27 AM| 18/11/2023). While waiting for the food, I could hear the manager screaming at the employees. Looks like a sad start for all of them and a toxic place to work.
October 2023 by Claire S
Ordered lunch today and when delivered there was a piece of plastic in my burger. Luckily enough this wasn?t a kid eating it that could have choked on it.
October 2023 by HAMED AMEY
You have to bring your own ketchup sauces ,,,
September 2023 by Jadon Standing
I ordered the grimace shake as a joke and they dragged me out to the back and shot me in the leg.
July 2023 by Nina Kassam
Took forever to get food and it was cold!!
June 2023 by Imino1Donmega
Probably the worst mcdonalds I have been to.Seemed understaffed for sure. Only 1 person available to help out on the till.Waited around 15 mins before placing order which was a mcflurry and a small coke. Felt sorry for person behind me who waited just as long and when it was her turn the person taking my order walked away to help I'm the kitchen. That person behind me probably had to wait another 10 mins before being served.As we waited for order it came in the screen and ot actually disappeared from the screen because we were waiting that long.When I called for help the staff member went to get my order and could see the mcflurry had melted so went to make another one. As he was doing this another staff member came to serve me my order which was the melted mcflurry!As I was waiting noticed a few things.The waiting area to collect orders absolutely stunk of urine. I put this down to either the cleaning product or dirty mop which needed changing. But it was offensive, couldn't wait to get out of there!Also the food preparation area was a mess on the floor. Needed a good sweep.Also notice some take away bags accidently dropped on the floor only to be put back the the cupboard to use again.Overall a very very poor mcdonalds experience.