July 2025 by Reena Pillay
Chicken was overdone
June 2025 by A A
The staff that take your order, give you nasty looks and are rude. Going to Morley's, finally had of this.
May 2025 by Zaffar Ahmed
Great place for quick service and tasty food. Manager Vinayat and his team are very helpful.
May 2025 by H
Ordered online. Food was not nice. Waste of £60.
Ordered again: the food is cold. Chicken are really bad peices. Gravy tastes off.
Never again.
May 2025 by Firewalker G
Horrible customer service. Nasty employees who don?t know how to treat customers and speak English. Dirty place. Bad quality of food.
May 2025 by Louis Goddard
Staff are incredibly rude I got a burger with mould on it no joke I told them to give me a burger and they refused cause it was 'half eaten' when I didn't notice it till I almost ate it who knows if I ate a mouldy burger but if u wanna get a kfc don't go Kingston
April 2025 by Nyasha Pombi
Poor customer service 1/10
April 2025 by Sheikh Emon
Disgusting behaviour from the sales staff, I went for eat food with my 4 month baby. My daughter felt unhappy and cried after that I asked the one of lady stuff for a carrier bag for takeaway she Denied! Very rude customer service and food also wasn't good. After that I bin my food.
April 2025 by Md Akhlak
Rude staff at KFC Kingston ignored me and packed my dine-in order as take-away. Please address this poor service immediately.
March 2025 by N Power
Very good but so many blood vessels still there
March 2025 by Alex S
Why don't you send refrigerated cans with online orders? Nobody wants a warm can!
March 2025 by arbab azmat
The customer service at this KFC is extremely disappointing. A tall guy with a beard is consistently rude, arrogant, and unprofessional. This has happened to me multiple times, and after reading reviews from other customers, it?s clear that this has been an ongoing issue for months. Some have even uploaded pictures of the same staff member.
As a major food brand, KFC should prioritize good customer service, yet no action seems to be taken despite repeated complaints. Your staff represents your brand?if they are unwelcoming, customers will avoid coming back. If someone has an attitude problem, they should not be in a customer-facing role.
I strongly urge KFC to address this issue and train staff to be polite and respectful. Until then, I would not recommend visiting this location.
March 2025 by Floyd Sequeira
Good hot food and fast service.
March 2025 by Shajib A Riyadh
Service was very friendly but restaurant need to keep more tidy. Good is that they sale Halal food.
March 2025 by Cristian Mustafa
I ordered a bucket of chicken online, and when it arrived, it smelled and tasted like bleach or some kind of cleaning product. It was completely inedible and made me question the food safety standards at this location.
I also visit this store regularly, and the customer service is always terrible. The staff are consistently rude and unhelpful, acting like they don?t want to be there. On top of that, the hygiene is awful?the place is often dirty, and it doesn?t seem like cleanliness is a priority at all.
This location seriously needs to improve both its food quality and customer service. I won?t be ordering from here again.
