November 2023 by Galia Gil
Hobbs is my ?go to? store in Kingston. The quality of the clothing is superb, and it?s a staple for work and casual wear for me. The customer service is impeccable. I?m always greeted warmly and offered help, or told about promotions that are on. The team are very professional and knowledgeable. I recognise several members of staff who have worked there for some years, which makes me feel good as a customer that the brand attracts quality people who care about the customer service they provide. Lydia in particular is always so warm, friendly and professional! Overall one of the few luxury stores left in Kingston, and one that provides an excellent customer experience.
August 2023 by mary brooke
Customer service was zero!I visited the store today and was astonished that I did not even get an acknowledgment from the 2 members of staff.They were stood talking to each other and I had to walk between them to get to the end of the store.No hello or can we help you!I was dressed in a Hobbs dress carrying a Hobbs bag so I am a loyal customer.I saw a few things I would like to purchase but I won?t be giving them my business.
April 2023 by Nora Sahtout
Couldn't be better!This is by far my favourite store in London, the elegance that drops from clothes, respectful caring employees, and beautiful clean and tidy place, I am in love! And a bonus point, you don't have to worry about your belongings there, your iphone, your bag, because this is a decent store that respects its customers. I am recommending HOBBS to every elegant lady I know! Tip: Try the shoes there if you haven't yet, they are light as air and comfy as a cloud! A very happy customer :)
February 2023 by Raj Jas
Lovely collection of dresses and helpful staff
January 2023 by K K
Nice little shop with beautiful clothes and nice staff.
August 2022 by Jenna Jacks
Lovely hardworking and professional staff. Honestly had the most lovely and amazing shopping experience. Really took their time and effort into creating a dream outfit
August 2021 by Derek Stark
What a fabulous store. Lydia was amazing. She offered an incredible personal shopping experience. Buying an outfit for step-daughters wedding. She had lots of suggestions and made a huge effort to create the perfect outfit, adding all the accessories and coming up with many fabulous options. Lydia may the whole experience relaxing and enjoyable - I would definitely recommend her, this branch of Hobbs and the personal styling experience. Using a family member's google account to write review as I don't have a google account.
August 2019 by Rich Vdn
This is unacceptable and the most disappointing service Iâ??ve ever received. The order was placed on 26th June and dispatched from the warehouse on 28th but it never reached your store. I waited days for it to be delivered to the store and eventually got tired of waiting and cancelled the order. Now I have to wait for the order to reach the warehouse so I can get my refund? Is this a joke or what? Iâ??m not concerned where the stock is and how long it will take. As far as Iâ??m concerned I havenâ??t received the goods and now my refund is pending for nonsensical reasons. Supposedly the order never reached the store ?! So whatâ??s going back and forth I donâ??t know.If I could Iâ??d give you zero stars for such a horrible service.
June 2019 by Heather Moore
Lovely good quality fashionable clothes
February 2019 by Magdalena B
Very nice staff, good quality clothes, very recommend.
January 2019 by Don't Worry
I purchased my new coat today, very friendly and helpful staff. Thank you
October 2017 by Flora C
Lovely clothes