February 2024 by Eddie Wong
We ordered a dinning table and a bench, it came on time and the delivery guys are very polite and nice.
February 2024 by Gary Hartnoll
Great furniture (albeit at the higher end of high street prices) well designed with some different styles. Good service from the staff who were knowledgeable about their products.
October 2023 by Bill Thomson
We have some lovely stylish sofas from Heals which we are very pleased with. We recently bought an ercol dining table, again lovely with what we thought were matching chairs. When the chairs were delivered they were of a different colour to the table - turns out they were Ash rather than the Beech chairs in the store. The Heals staff are not knowledgeable about their products and have made it difficult to recognise the problem.See photo of table and non- matching chair below.
September 2023 by Rubby A
Wonderful shopping experience, an upmarket shop for homeware, designer furniture and a lot more. I particularly loved the Serene ambiance of the shop and the scented candle smell of the shop.
April 2023 by Anya Noytepp
I really appreciate everything you?ve done
April 2023 by Delfina Mulaku
Me and my soon to be housemate went into Heals in Kingston today to check out some furniture and homeware items. We were followed round the shop as they suspected two young women had the intention of stealing. We went downstairs and about 30 seconds later one of the sales advisers followed us down and it was very obvious why he followed us downstairs as he didn?t do anything just stood there making sure he had eyes on us. We left very quickly after that as we were made to feel uncomfortable. I understand shoplifting is a prominent issue in todays society but it?s unacceptable to follow customers round making them feel uncomfortable.
April 2023 by Jonathan M
You can't feel sorry for the death of traditional retail when you receive non-existent customer service at Heals Kingston. Walked past no fewer than 9 members of staff on a quiet Saturday morning and not one person asked my wife or I if I would like help or assistance with anything. They chatted amongst them selves and stood in the corner avoiding people. Management should be ashamed and Heals as a brand should be furious with the waste of costs on keeping that store open.
December 2022 by John Spencer
Sooo quite. Midweek shop and probably the only shoppers. Hope it doesn't go the way of a lot of other stores
November 2022 by Joyce Carter
Today was a complete joy to visit Heals in Kingston. From the moment we stepped in, we were greeted and looked after beautifully. Drinks were offered and the service from the knowledgeable salespeople was excellent. Thanks. Oh yes, there are some great pieces of furniture in store too! And even Some bedside tables and Lamps !!!
November 2022 by milli Lopez
After my previous review about my awful experience with the delivery company, Heal's have agreed to offer a full refund, that's the reason for my rate update.Sid in customer service has been fantastic, dealing with Heals Kingston and the delivery company. Thanks to him the refund was processed in less than a day.
November 2022 by Tom Ryan-Elliott
A well recommended place to go if you're looking for nice furniture or you're a photographer and looking for their wonderful set of stairs
November 2021 by Peter English
Good and helpful service, not too busy.
November 2021 by Four Two
Fantastic shop, great products, with really friendly and helpful staff. And dog friendly !
November 2021 by George Shambela
An upmarket designer stores that sells furniture, homeware accessories and toiletries. Masks are required when going inside and talking to the members of staff. Brilliant store to browse around for designer products. ?
November 2020 by Nick Williams
Great service, the team working there are a credit to the store.
