September 2024 by Fali Madon
The butter crossant was good. Raspberry Bubble Frappe was great. Staff is less so service is slow during peak hours and evenings.
September 2024 by Colin Spackman
Really great service today. A nice warm welcome and they helped me chose a good deal, they had in offer, which also saved me some money. Many thanks ?
August 2024 by Nicole Cheung
I highly recommend Costa at 2nd floor Bentall in Kingston. I visit bi-weekly, and Veta, the manager and their team Olena Anju Andri Ela , always greets me with a big smile, making me feel very warm and welcome. My visits here always brighten my day, thanks to the wonderful team.
May 2024 by Ruwa
Extremely slow service, they forgot I ordered a tea infusion and gave it to me extremely boiling with no cup sleeve
May 2024 by Xerophilious
Love the carrot cake
March 2024 by isla 4004
Amazing customer service from Ahmed. Very polite and welcoming. Also very patient and quick at service. He brought the drinks to our table which we appreciate as we were a big family.
February 2024 by Angela Beer
Food was fantastic and drinks were hot and tasty but the staff were bit unwelcoming and not very
November 2023 by Laura
(This is the lower ground floor costa) Really need more staff? tables are all full of trays and dirty cups, only one person behind the counter taking orders and making drinks so the queue moves at a snail?s
October 2023 by Laurance Withers
go to the market place Costa much faster ! the ground floor Costa is very slow staff polite but waiting 10 minutes for two
August 2023 by Suprith Gangawar
There are 2 in the Bentalls Center in Kingston, one in the basement, 1 on the second floor. Both are good, classical Costa vibe. I usually prefer the 2nd floor one with ample outdoor seating especially during the summers with all the crowded vibe. Costa?s bakery variety is never dying & my die for choice & the mouth watering tastes!! All my family is signed up for Costa but on the other note I find it a bit expensive comparatively. But I?d always come over for some quality time & quality food. Costa has my heart!!
August 2023 by Marco della Peruta
Definitely open.Cafe Latte is good. Bacon bap was ok for prepackaged food.It is important to variety your selection when ordering. Language, accents and understandings can result in a coffee frappe as opposed to a caramel coffee. Not detrimental in this case. The lady did offer to redo it.
July 2023 by Nev Millard
Busy, but very quick service.
July 2023 by Imane D.
The staff is fantastic tanks a lot for that afternoon thoughtful service ?
July 2023 by Patricio Gomes
Coffee and food was good
July 2023 by Tim Husain
Good coffee shop.