March 2023 by L Gardner
Went to view a house with these estate agents,really friendly and communicated so well via email, and they are really respectful and I enjoyed viewing with them, sadly the property wasn't for us but I would recommend viewing through these guys based on thier customer service alone.
October 2021 by Samuel McCready
I sold my flat through Cocoon in April 2021. I paid for a listing only service and so had to take my own photos, write a description etc and Cocoon forwarded me the enquiries from Rightmove. Ed and Courtney were easy to deal with and I ended up instructing them for their sales chasing service to help my sale go through.If you are expecting a full estate agency service for £99 then you will be disappointed - these guys do exactly as they promise and no more. If you want a fair and professional service just to get your listing up on the property portals then this agent is perfect. Easy to get hold of and transparent.I think they do offer more proactive and hands-on services if that is what you are after, I am only commenting on their cheap Rightmove listing only service and their sales chasing service - both of which were exactly as described.
October 2021 by Courtney Jew
Amira was our letting agent for the past 2 years. What an amazing team Cocoon Estate Agents are. Amira we can't thank you enough for all your help during our tenancy. Bespoke, friendly and assertive! We would highly recommend renting through Cocoon.
October 2021 by Zac Pinkham
The issue with working with an agent who is based outside of the area you are buying in, is they don't have local knowledge and therefore can inaccurately value property. The combination of buying a property which was over valued by £150K, being consistency chased for updates, without receiving useful insight, solutions or advice made this a painful experience. I wouldn't rush back to buy through them again.
October 2021 by Daniel James
I changed to Cocoon recently and the team where professional and gave expert advice. Their approach and dedication during a difficult year was outstanding. I absolutely recommend Cocoon. TOP WORK!
October 2020 by Stephanie Curley
Cocoon have been really helpful and efficient, Cortni and her colleagues have been great, really smooth process, thanks again.
October 2020 by The Red Door Gallery
Great service from Rianna and the Team, wouldn't hesitate to use again :)
October 2020 by C Preston
I've used Cocoon Estate Agents for over four years now for a buy to let property. New to being a landlord, I've found them incredibly helpful and reassuring, advising me on all matters and queries. They are a small team so you get a personal service and they recently found me a new tenant at a particularly difficult time within a month of the previous tenant moving out. I recommend them without reservation.
October 2020 by Tracy Firth
Cocoon Estate Agents (and especially Rianna, who I dealt with) have exceeded expectations. Responses and support have been prompt and honest. The service provided is exactly what was promised to me with no hidden extras, friendly, open and much cheaper than any other estate agents that I have come across. I will definitely use them again and recommend them highly.
October 2020 by Dimitrios Ntapantas
Excellent service. I have stayed in one of the properties in Walton On Thames for 3 years. Always easy to contact and really fast to resolve any issues that we had. Cocoon manage the property very well. Really sad that I had to leave so well managed property. Fully recommend for tenants and landlords.
October 2020 by Vijay Sawmynaden
I had previously been renting my house with a large well known high street brand but I wanted to change to a smaller independent team of dedicated professionals, and I was recommended to Cocoon by an old friend. I have found the team to be excellent and I know they are experts and I appreciate their approach and their advice and patience. Recently, and during one of the most turbulent times in History for many industries, Cortni helped me to find really nice tenants very quickly and it was a pleasure to work with her. I now want Cortni to work with all our rental properties and I would be happy to recommend Cocoon to friends and family.
October 2020 by Janice Milloy
Cocoon were easy to contact and communicate with. I was able to find suitable tenants and have the lease Cocoon provided us with signed in a relatively short time. Great service - thank you!
October 2019 by anthony kennett
For me as a private landlord, Cocoon provided a very friendly and cost effective access point to Rightmove to re-advertise my flat and quickly find new tenants.
October 2019 by I B
The Ladies have been absolutely fantastic - super helpful, responsive, polite and flexible during our purchase. Thank you very much!
October 2019 by Mark Hodson
A good all round experience, very efficient and please to have achieved a good sales price.
