February 2024 by Matt Batten
Caffe Nero is my favourite coffee shop it seems to taste better there. Each to their own.
January 2024 by Karine EM
Excellent service very friendly ?
December 2023 by PATRICIA OLIVEIRA POTTER
Good alowed dogs come
November 2023 by Esther Sonneveld Alamgir
Been here many times since, lovely place, lovely staff, good service. Highly
November 2023 by Louise Bluebell
This was the first Cafe Nero I ever went to 18 years ago as originally from the area, back then it was pleasant but now in dire need of a refurbishment. The downstairs is too cramped especially when it's busy. Upstairs is dirty and tables not cleared, toilets are filthy. Code for toilets only given if you ask which causes unnecessary stress. Won't return again.
October 2023 by Surekha V
I have never seen a Cafe Nero so under the standards . Cafe Nero at Eden walk was so substandards tables being sticky and unclean . The cakes served were dry and unappealing . Staff were rough no politeness . I would not come gain for sure
October 2023 by Mandy
Great coffee and really enjoyed the Pistachio and chocolate and mousse cake as it?s not too sweet!
September 2023 by Vanessa D
Excellent service tip top staff very clean cafe enjoyed the ambience here. The queue,which was long,was dealt with quickly and efficiently so was not made to think we were waiting long
August 2023 by chandni chopra
I wouldn't even give this place a star rating... only because it doesn't let me write a review. I have been going to this place for the past 5 years and I have never faced such discrimination by one of the members there who claim to be the managers. You pay over £4 for a hot chocolate that tastes like dark chocolate and on top get told by the rude manager "that you may have covid". she has was so disrespectful, rude, unprofessional and I certainly cannot believe how Caffè Nero has even hired her as a manager. I have never been humiliated over the 5 years and for a glass of hot chocolate that I paid for in front of all the customers to get shouted at was completely sad. PLEASE GUYS I KNOW CAFFE NERO MAKES NICE DRINKS BUT THIS BRANCH REALLY NEEDS SOME REVISION AND YOU WILL RATHER BE SITTING IN A FRIENDLY, CLEAN ATMOSPHERE INSTEAD OF THIS ONE. I was asked to leave, that I had covid, not to ever come back, kissed her teeth at me and also faced a lot of discrimation because I was a Indian. I hope that Caffè Nero do read my review and actually, do something about this lady there who had blonde hair (no discrimination but needs to identified) who claims to be the manager of the place.
August 2023 by Sandijs Vecvagars
Good to stop for a quick coffee break. Definitely this plece need some refurbishment.
August 2023 by Lindsey
Spent £8.55 on a milkshake for my son and a pistachio, salted caramel frappe. I usually buy a frappe in cobham which is made well. This was shocking. I took it out and wish i had returned it. It waz just mouthfuls of crushed ice. No flavour. No sauce on the top. Cream looks discoloured. When you buy expensive drinks you expect them to be made well. Whole cafe was a mess. Chairs all over the place, food on floor. Furniture had rips . Awful.
August 2023 by Jc26
Went above and beyond, great service and staff - refreshing pistachio iced latte
August 2023 by Lucy Shaw
Great coffee & friendly staff
July 2023 by Tim Harness
Sadly Cafe Nero is now looking quite scruffy and in need of refurbishment. The service and coffee are good
April 2023 by John Young
Good coffee and very friendly staff
