September 2023 by M
Unacceptable! I?ve been standing outside the store for over 15mins, the store says it opens at 9am and there isn?t any notice outside to say it?s closed. I called WHSmith and no1 answered .. just get what you need online!
April 2023 by Xu Xu
Bought a micro SD card for £30 and it's only £14 on Amazon, same size 128GB...It's more than double at WHSMITH...Outrageously expensive...Really not competitive. Won't be surprise the store shuts down one day even if I really want to support neighbourhood stores
February 2023 by A Ali
WH Smiths in Kilburn. An Amazing collection of newspapers and magazines. A truly memorable and exceptional experience . They also sell Irn Bru which is becoming increasingly difficult to find nowadays.
January 2023 by Haneen Osman
So good prices ? ?
November 2022 by P R
Nice little store with lots of magazines and stationary. Store was tidy and easy to navigate around.Kids loved having a look around.Staff were friendly and helpful and showed me were to look for a book I wanted.Great range of literary genres for all ages.
May 2022 by AP
Very nice products and cool staff. Very cool
February 2022 by ItsArtyom
Very nice products and cool staff. Very cool
December 2021 by Shaz R
I had a wonderful experience in the WH Smith store. The customer service was exceptional. One staff member in particular exceeded my expectations her name is Latanya. She honestly deserves all the praise and recognition by her management. An asset it to her company and a very hardworking individual!
November 2021 by Andrew Rodwell
Over the years I've found most of the staff lovely, happy and helpful in this branch. The store must have a good manager. WHSmith are expensive so I only usually buy products from them that are same price everywhere although sometimes one can get some bargain reduced price confectionery in this store.
November 2021 by Gamer for life
Unfortunately I didn?t have a good experience today when I out to buy some things, the lady that served me was quite rude as she was on the phone and unhelpful towards me
August 2021 by alem abraha-tesfu
The customer service was excellent especially Latanya, who was an amazing, professional, intelligent, friendly, well mannered, polite, patient and super staff.Latanya provided me an amazing and very promising service which I had a DHL parcel to be delivered.My DHL Parcel arrived earlier than I expected and I am so happy and grateful to Latanya for reassuring me with everything. Thank you so much.In addition, I would like to say thank you to Saluo and Mae for helping me, they were amazing and friendly staff.
September 2020 by GCN 250
I went to claim the free theme deck of the new pokemon set as a reward program, and they denied completely and even after I explained, they didn't care. Really? If I won the reward, i want my reward! I just wanted the reward galar theme deck. Geez. I hope you're all reading. Might try again tomorrow see if they've regained their senses.
September 2020 by Debby Burman
No one serving on the till - three people waiting- and when this was pointed out to the young man sat on the floor stocking shelves he behaved like a stroppy teenager ( face/body language )
August 2019 by Steve Costello
Mostly empty
July 2019 by Grant Stewart
Very well stocked branch of WH Smith, friendly staff.