June 2025 by Lesia Lazowska
Car wash most of the time is out of the order.
Very narrow space to park the car for vacuum cleaner. When 2 cars are parked there you can barely open the door to clean your car plus VERY SHORT VACUUM CLEANER PIPE
June 2025 by Marta Morilla
I visited Kilburn Shelf Station today 23 June at 9:45 AM to return three Amazon parcels. Unfortunately, the service I received from the staff member named Grishma was disappointing.
She scanned the first parcel and then left me waiting without saying anything, while she served other customers. There was no polite explanation or acknowledgement, just complete disregard. I found her manner very cold and unfriendly.
She also asked me to place the parcels into the return bag myself, which I believe is part of the staff?s responsibility. Overall, the experience felt rude and unprofessional. I wouldn?t recommend this location based on my visit.
June 2025 by Dimitry D
Toilet not working
4 months later. Still not working
April 2025 by Daliany jk
Was issued a parking ticket for using the vacuum and cleaning services in 2021 and now am being taking to court by Euro Car Parks. Absolutely ridiculous a consumer can get a ?parking? fine when they are in fact paying to use Shell?s good and services! If you?d like to contact me to discuss, pls do!!
January 2025 by MST
the car wash always out of order this is unacceptable. If you don?t want to provide such service then better to remove it
January 2025 by sreenath Satheesan
They don't change u more.its nyz?
December 2024 by Agata Alicja
Exceptional service. A cashier Ruben went out of his way to accept my parcel that none other places would.
October 2024 by Big Mac
Bunch of Wankas at the till ? got fined £60 for a stupid car wash
September 2024 by Raul Morari
Very good service , toilets available, charging station as well
August 2024 by Sean Looney
I don't have any problems with this station bar one .
The app for this station has malware . My phones security won't let me download it , it tells me there is some type of malware on it .
Be carefull.
July 2024 by Shaffeq Sharhani
Opening time is incorrect
July 2024 by Mohammed Tishat
??Worst misbehaving staff ??
Go somewhere else guys.
July 2024 by Julia Levis
Shell station Kilburn has a cashpoint which is not giving cash. Today 23 July I requested £10 with my debit card and my bank has debited my account but no cash came out of the machine. Beware!
July 2024 by Michael Tymoshenko
Car wash NOT working!!!
Not recommended!
July 2024 by Ibrahim Elaurfali
There is no way you can wash your car in less than 20 mins, so prepared to get fined £60. What a joke, Shell should be aware of this scam.
I went to wash my car and when entered the queue, 5 cars were in front, Its only one way so couldnt leave the queue. Ended up receiving a penalty for staying more than an hour.
I wish i read the reviews before I went there..
