March 2024 by Steve
Easy to get an appointment, careful assessment of eye health, time to discuss findings, friendly environment and staff, no sales pressure. I have been using this service since its Dolland & Aitchison days and am impressed by the continuity of care it provides. Good leadership, I think.
March 2024 by Ruslan Voronin
The staff is very polite and friendly.
March 2024 by Christine Baldwin
Great advice, unhurried, good value. I feel that my eyes are in safe hands.
March 2024 by Sarra Abdalla
March 2024 by Bazza En
All staff were wonderful and very helpful - I especially liked the lady optician that examined my eyes and gave me a prescription for new glasses
March 2024 by henry6123
Efficient and polite
March 2024 by Jenny Rushforth
I finally decided to change from a Boots Opticians near my work to one nearer my home. The staff at Boots Opticians Kilburn could not be friendlier or more helpful.Every member of staff in the store spoke to me, and they offered just the right amount of assistance in choosing frames as each customer wanted - giving me some space and time to try on, but checking in regularly and giving useful opinions.I overheard members of staff going to great lengths to help every customer that came into the store in the hour I was there, and everyone was curtious, professional and friendly.Highly recommended!
February 2024 by Valerie Cummins
Thank you to Patrick, Paul and staff for a Master Class in Customer Services when I went to the store last Saturday.
February 2024 by Sonia Mulet
Everything went smootly, from booking to being checked. Evrything was clearly explained and all staff members were friendly and helpful
February 2024 by Sheena Tresidder
I cannot express how kind and thoughtful everyone in this boots has been to me and my child. My child has additional needs and the team went out of their way to support me in December. I have just been back with her broken pair of glasses and they were so helpful. Thank you so much everyone in boots opticians Kilburn - your kindness has made a difference to me today.
February 2024 by Leni Bazant
I was explained everything during my test and then the owner spent a great deal of time for my lenses and was very nice too
February 2024 by Olga Helly
I want to thank Nikita, the optician at Boots Opticians in Kilburn High Road for her extremely professional and thorough examination of my eyes. Nikita is an amazing, kind, and experienced optician who I highly recommend to anyone who needs a professional and reassuring eye test. She is simply the best!Dear Nikita, thank you so much!Olga
February 2024 by David Maberly
Professional service
February 2024 by J Piggott
Very thorough with my eye testing and new since last test, asked, if I wanted the option of paying for an indepth scan.I was also informed about being in receipt of tax credit was part of a benefit used that I was not made aware of prior.
February 2024 by Jasmin Weston
Such professional service, was very comfortable from start to finish and the staff were very warm and explained everything in such great detail. Would never go anywhere else for my glasses / eye tests! Paul the manager was absolutely wonderful as usual. Best in the business!