So I rejoined after the refurbishment on a month to month basis to be able to train with my friend. The only downside is that there is NOT ENOUGH DUMBBELLS and plates , there is plenty of space for this to accommodate more dumbbells- especially where the benches are / free weights section. This is very very frustrating... read full comment
September 2025
Terrible service on the phone calling was held up and told that i am customer number 9. Waited 45 minutes to get to one more customer in front of me and then they said they had no agents available. That is the WORST service I’ve ever seen. Wasting 45 mins and then saying they don’t have any agents. I thought better... read full comment
August 2025
Avoid this gym especially if you have a disability. The brand that is publicised and pushed to the public does not mirror my experience.
Trust the negative reviews online including TripAdvisor and Instagram. All of the negative reviews are very accurate and I can attest that nothing has improved. They close complaints... read full comment
At our Kensington gym and health club we have seven studios, almost 200 classes a week, plus a luxury spa, café and lounge for you to unwind in. You don’t want an average workout, and you won’t get one here, as we have everything you need to challenge yourself. Newly freshened up and kitted out, this is the future of fitness. And it’s all here for you to explore.
