February 2023 by Steven B
This branch is fine, it has everything you'd want in a local convenience store. I only go in here when I'm working locally.The aisles are a bit narrow in the store, and their isn't a great selection of sandwiches which is a bit frustrating if you are going for the meal deal discount.It is never busy when I go in here so there's no queue for the self service tills.A good little store.
July 2022 by Baz Gard
This shop is totally amazing Senior Manager Logi is the most dedicated person and he leads a strong team by example even with the recent freezer downfalls staff are still so approachable and warm towards customers it is a pure pleasure to shop here thank youBaz Gard daily devoted customer !!
July 2022 by Julie Brolly
Disgusting and dirty.This shop is understaffed, the staff smoke outside while customers queue at tills. Online orders are prioritised over customers in store. Needs to be closed for deep clean and new management.
April 2022 by Leanne Price
I placed an order on deliveroo. My order arrived but was missing an item that was quite expensive. I called the store and spoke to a young lady who was very polite and helpful and within 5 minutes my item was delivered to my door in person by the manager Ali. Very impressed with the service I recieved.
December 2021 by Living Legend
Most of the shelves are half empty, the bakery always seems to have nothing left (regardless of what time you visit), and the self checkout tills are absolutely filthy! Even buying some basics such as a bottle of milk is difficult these days.
November 2021 by Trish Park
Most of the staff in this store are absolutely lovely and so friendly, so I am by no means sweeping them all with the same brush. Last night I was completely insulted by the rudeness of one individual whose customer service has always been questionable, but I have always said hello and tried to be friendly. We have shopped in this store for years and pick up items most days and have probably spent a small fortune. I would expect having frequented this store for years that I would be treated with some respect and kindness, but no. I will take my custom to the independent shops from now on where they do appreciate my money. I will never again step foot in this co-op.
August 2021 by natasha de almeida
I bought chicken from co op 1 day before cooking it. it went straight in the fridge to make dinner the next day. the chicken was completely off with a terrible smell to it and the sell date was still in date. I called co op and employee was not bothered so I decided to pay a visit. being pregnant was a big concearn to me. I returned the chicken at the store and the manager insisted I was liar and that I left the chicken out. I would not go all the way to a store in the cold on a Friday evening if I was a liar and if i didnt have a family to feed during the pandemic. please make sure you are checking you meat section and if your fridges are working correctly. I will not be buying and meat or poultry in this store.
September 2020 by Yolka Yolka
It is no bad for a middle week shopping. They have wide range of fresh products like basic vegetables and fruits, meat and cheese, eggs. Good customer service, tidy place, clean shelves, friendly staff and the ladies at the till were very helpful. Unfortunately no Organic food which is a shame and most of all very few Gluten Free items available which make my GF diet difficult to follow. Overall ok.
September 2019 by Misty Red
This co-op used to be my go to shop on my way home from work but its gone down hill massively, staff are uninterested and don't wanna serve or help and last time I visited I was looking for something and was made to feel like I was going to steal something!? I was followed around the store and starred at like a suspect! When I asked if there was a problem the manager just said "I'm doing my job" in a really rude manner. I'm disgusted by this shop and the way customers are made to feel.
April 2019 by Lukey Tolley
Brilliant. They Really Help me as I'm Disabled they gathered my shopping for me. Help me round the Store. Packed my Shopping and loaded the shopping onto my frame. I would of given more stars if possible. Much better then Tesco's and Asda. They still have the Personal Touch. Which is very rare these Days. Thanks Guys see u Soon.
April 2019 by m1 thecoldesttt
Brilliant Shop. Very helpful and Friendly
February 2019 by Caroline Croden
Friendly, helpful staff.
June 2018 by Gary L
Starting to look a little tired. The windows had breeze blocks in rather than the former nice displays. It was a bit hit and miss with products as well. But it's easy to drop into assuming that you can park. Hounslow Council rip you off with the parking and there is no car park.
May 2018 by cameron pickersgill
Having used this shop since it opened have mostly been happy with the service spending 50 + a week. But a member of the staff did something tonight which is so insulting & inappropriate we will never shop there again.
April 2018 by Luka Panourgia
No organic food but have good customer service: friendly staff always very attentitive! I come here for some emergency sundries and beverages on the go. This store has more fridges than shelves and more "long life" food rather fresh.
