May 2025 by Harry Hussain
I came in last week and couldn?t leave a review at the time because I was with my uncle but just want to say thank you to the short ting with dark hair, hazel eyes and olive skin tone. I think her name is Meliz Hussain.
The St Lucian chocolate tasted sooo nice
Thank you for giving amazing customer service!!! One to never forget!!!?
March 2025 by Anna Maria
Great spot for a little everyday luxury. They have a fantastic range of chocolates, from classic bars to indulgent treats, plus their hot chocolate is a must-try. Whether you?re picking up a gift or just treating yourself, the quality is always great, and the staff are friendly and helpful.
p.s. Their champagne truffles outshine the competition by a long shot.
March 2025 by Forex Indi
Avoid at all cost,very rude staff. Is really a very bad experience given you just spend £60 on chocolate. I always like hotel chocolate but their staff is unlike their product. Lack of customer service, and very rude.
December 2024 by Abdul Bari
Great service. Nice little store. Great for last minute gift purchase.
September 2024 by Dami Orekoya
Hotel Chocolat in Canary Wharf is so nice, the employees are so friendly and welcoming and are so knowledgeable about the chocolate. They can help you pick out the best chocolate for your personal preference, I would definitely recommend this shop to everyone.
September 2024 by El Dulce
I really like the pistachio chocolate in particular
February 2024 by Jacqui O
Hotel ChocolatDiscover award-winning chocolates and luxury chocolate gifts for any occasion at Hotel Chocolat. The ultimate chocolate shopping experience.
November 2023 by Lainie007
I was on my way to the British Museum when I saw the Hotel Chocolat and couldn't pass the opportunity to stop in. I love chocolate so obviously I had to get dessert. I got the Ice Cream of the Gods in a tub (cup) and it was good, not too sweet and creamy. The staff was polite and efficient. Next time I'll try a sundae.
November 2023 by Q6598MBkarih
This company has fraudulently taken money out of.my account. I bought a box of chocolates on Sunday and Monday the money came out again. I have. Been into two stores-sent emails to a range of departments and they will not refund my money. Will not be shopping here ever again .Make sure you check receipt and items before leaving the store
November 2023 by Mackayla Forde
Great customer
October 2023 by RED MEDUSA
Great customer
September 2023 by munchingwith_mills
Had been wanting to try the Hotel Chocolat cafe for ages now, and on a rainy Devon day decided to go and have a try. Me and @donnellyben ordered 2 drinks to share and we got the ?Vanilla white chocolate shake? and the ?Milky velvetised hot chocolate?. Both were topped with Hotel Chocolat chocolate cream. The vanilla white chocolate shake was sweet and refreshing and a nice consistency; not too thick or thin. Neither flavours were too overpowering, however I think normal cream would have paired better with this. The hot chocolate on the other hand was perfectly combined with a rich chocolate flavour of the drink, with a lighter chocolate in the cream, and the velvetised style made it even smoother and creamier than normal. This definitely convinced me to get a velvetiser. As you can imagine with both of these drinks they got quite rich after a while, however the portion size given was enough for what we got. Pricing was a little expensive, but that is expected from a deluxe chocolate shop. Overall review: Date visited- 15th January 2023 Drinks- 8/10 Service- 9/10 Price- £££ Recommend to a friend? Yes?
August 2023 by Gobind Singh
Awesome shop
August 2023 by Areti poleni
Staff were very friendly and helpful! Would definitely recommend their chocolates!
April 2023 by Alan Hill
Quite a good selection of my favourites. Despite not being a full sized store.
