December 2023 by Aydan Ertekin
In Canary Wharf shop, Umar was super helpful with a great customer service to me for an iphone 14 purchase. I will always choose Currys based on my experience with her.Thank you.
December 2023 by Desislav Petrov
Disastrous customer service.Went to collect an order today. I have been asked to provide the last 4 digits of my card. I use a numberless card, so no worries, I will just get them from my app - guess what ... No coverage in the shop. I asked the guy if I can swipe my card so that he can see the numbers - ' we can't do that we are not a technology company ' was his response. Went outside, got the numbers and he told me he actually needs the last four digits of the gift card I used... Same story go out, dig the card number, come back to the shop.I wasted 15 mins of my life to deal with this. The whole point of ordering online is to reduce friction. In fact, you increased friction, well done! Last time I set foot in this shop.
December 2023 by Dark Traveler
I can only say that never go to this shop, imagine it simply doesn't exist. Others here have already pointed out the issues with this shop, so I don't want to repeat their words.
December 2023 by Jack Cullen
Ive stopped doing here. The staff are really hit and miss. Feels a bit sharky. I've bought five or six products from here over the years. They sold me a care plan that was useless when I actually needed it after stupidly saying "luckily for you you can pick any headphones in the shop", then they changed their mind saying my old headphones were damaged. And then when questioned politely they just wash their hands and give you a leaflet and tell you to spend all day on the phone.For this I am going to take away my custom. Im happy to spend money on good products and good service. This place has products that break and care plans that don't mean anything. Goodbye and good luck! You rip me off, you lose out ultimately.
November 2023 by Jamie Chang
Small store, good place if you need some hands on time with the appliances they have available
November 2023 by Alessandro Ananias
Terrible, terrible, terrible. I was waiting patiently for an adviser to free up right by him and he ignored me and started serving another client. I jumped in and said I was next and he just brushed me off. Terrible service, rude and unprofessional. You?re not seeing me at your store ever again.
October 2023 by Sarah Griffiths
I needed some help with my laptop and understanding the cloud storage I'd purchased from Currys, and the support I received was excellent. Sham, the team member who supported me, was very friendly, knowledgeable and helpful and provided a great service! Would definitely recommend Currys to friends and family
October 2023 by Tam N
Terrible customer service. Avoid.I needed a faulty product repaired and the staff told me they would send it directly and call to confirm. Instead they kept it in the store for a week with no updates and then when I came into enquire they said they couldn?t send it and had not contacted me because they had been busy.
October 2023 by Gilson Panciera Di Zoppola
Second time I go to this store, and the dude wearing glasses always rude, negative and very unhelpful.How on earth does this company employ someone like him just to turn customers away from the stores.Cero respect.
October 2023 by Riccardo Coffani
Customer service at its worse.5 employees, 1 customer and their attitude convinced me to go on Ebay
October 2023 by John Graumans
Service is fine, a bit pushy. But this was the last stop in a while 2 days to get a laptop, Currys messed me around.
October 2023 by Håvard Hjelmeseth
Multiple times I?ve been here to buy basic things you?d expect an electronics store to have. Every time I?ve been met with «we?d need to order that»
September 2023 by Zoe Smith
Absolutely terrible customer service.
We dropped a PC off for repair on Sunday and was told we would be called on the Monday with an update. It?s now Friday and we have heard nothing. I have called the customer service number on the receipt who can?t track the repair based on the reference number on the receipt as it?s a store specific number. They have tried to put me through to the Sydenham store however it just rings out. They eventually gave me to the store number (02086765050) I have called them 16 times in the last 2 hours and the phone is just not answered.
September 2023 by Sean David Usher
A bunch of rude idiots. All over you if you want to buy something but their repair service is awful. I was told on Sunday they did repairs so took in my laptop today and the staff member said 'what is wrong with your electric typewriter' then didn't even look at my laptop. No customer service at all.
August 2023 by Azzy Scott
Hands down the worst service, don?t go out there way to give you ?okay service? made to feel like everything is over our heads? had taken 8 days for a collection? I should have just went in and purchased one in store? would have saved me time and a wasted trip to the store?
