“Leaving a 5☆ review because I had such an amazing experience with Vaishal in this branch.I went over yesterday to have my passport scanned, all pages. Vaishal attended to me, trying three times. Only the second, a test with one page came through.At this point, I was just deflated and wanted to leave. It's a small store and I had obstructed the queue enough. Vaishal reassured me he'd be in the next day (today) and I could come in and try again, though it wasn't standard practiceThat's what I did, and we tried 2 different approaches before it finally came through! But only via USB from scanner to computer then emailed to me.Not sure what's going on with the scanner, it wouldn't even send to their email. However, I really appreciate Vaishal's patience and him going above and beyond to provide excellent service to a distressed customer ?. He had to scan the entire 30 something pages 3 times!He also explained how confidentiality works. In case someone is looking, after 24 hours all emails sent to them are automatically deleted, the scanner/printer itself has no memory so it's forgotten as soon as its done.They also have really cute scented erasers!”
“Leaving a 5☆ review because I had such an amazing experience with Vaishal in this branch.I went over yesterday to have my passport scanned, all pages. Vaishal attended to me, trying three times. Only the second, a test with one page came through.At this point, I was just deflated and wanted to leave. It's a small store and I had obstructed the queue enough. Vaishal reassured me he'd be in the next day (today) and I could come in and try again, though it wasn't standard practiceThat's what I did, and we tried 2 different approaches before it finally came through! But only via USB from scanner to computer then emailed to me.Not sure what's going on with the scanner, it wouldn't even send to their email. However, I really appreciate Vaishal's patience and him going above and beyond to provide excellent service to a distressed customer ?. He had to scan the entire 30 something pages 3 times!He also explained how confidentiality works. In case someone is looking, after 24 hours all emails sent to them are automatically deleted, the scanner/printer itself has no memory so it's forgotten as soon as its done.They also have really cute scented erasers!”