September 2023 by amanda reid
I having been using this pharmacy for a number of years but more lately since being diagnosed with a chronic illness . The main pharmacist and his staff are wonderful . So helpful and give wonderful advice . I always leave there with a smile on my face and feel so reassured with the questions I may ask .I hope this pharmacist never closes its a valuable and such an important place in ilford . Thank you guys. I really appreciate you . Amanda Reid xx ??
September 2023 by Maruf BM
A few good people ?These people are extraordinarily wonderful! My experience isn't pleasant in many many places. But here I find a warm welcome ?Thank you if you guys read it ?
June 2023 by Joya Ghosh
Rohpharm have always looked after my whole family - they have good communication with my GP and always dispense medication quickly and even deliver my elderly mother?s requirements to our home address! Also have been great at issuing Covid and flu vaccines. Proper neighbourhood pharmacy!
April 2023 by Deborah Diggines
Would not give the 1 star if it was possible.Asked for Solpedeine Max soluble and was looked at in a very suspicious manner. The assistant asked in rude and abrupt manner what I needed it for. She then asked pharmacist if in stock, they said not in stock but I suspect they had some.You (the staff) should not assume all customers have opoid addiction and refuse to sell medicines.
October 2022 by sara zaffar
unbelievable didn't send my meds for 2days saying is my problem ? is that my mistake to get sick to the point that not able to walk ,they have promised me to deliver my med but didn't come called few time and they told me is because the driver forgot (for 2 time ) I just moved over to Ilford I don't know anyone here ,my health care of Ilford one is not confirmed yet , and they told me order my med from super drugs or boots from next time as im not over 65 yet(I'm 26)
October 2022 by John Watson
This is a good pharmacy in that they always have plenty of stock and I usually find medicines that other places may have run out of. Their pharmacist is also very courteous on the few occasions I have dealt with him. There is a youngish lady behind the counter who wears a head scarf, she has always been very polite and helpful both on the phone and I person. Shame I didn't ask her name last time I visited. I am surprised to read some of the negative reviews here but luckily I have had a good experience with them so far, over the last year and a half.
October 2022 by Ahmer Khurshid
Been a great pharmacy. Been using this place for the last 18 years. Service is great. The pharmacist are amazing and there advice has always helped especially the young lady called Zaynab. Highly recommend
October 2020 by Kit
Great service!
October 2020 by Farid Hamid
overpricing, 10 dispossla gloves sold to my wife for £4 which was about £0 .50 before. shame on them and I already report them to CMA.
October 2019 by Jay K
What a shambles of a pharmacy! Rang in advance to say im coming to get my vaccination done. The pharmacist knew i was coming and still decided to leave to go and do 'deliveries'!! Great customer service, waste of time and very unprofessional. Avoid!!!!
October 2019 by hena chaudry
my parents Mr Mohammad Bashir and Mrs Bashir use this pharmacy and they are very happy with the service - their medicines are always delivered with courtesy and efficiency, many thanks happy to recommend this business to everyone!
October 2018 by Dorian Gray
The lady at the counter is so rude, basically a bigot, most probably a racist, every single time my bad luck forces me to buy something from there she has to mutter something in low voice, like "why r they here "probably referring to my brown complex"OrWhen I asked for a plastic bag to put my medicine in she said "yes he needs to feel dignified"Another time I walked in as a man was walking out after asking for needle exchange and I heard her talking to her colleagues how she hates them "junkies" and hates having her taxes wasted on them to prevent them getting HIV, when I explained that it's cheaper to give free needles than treat HIV she said they shouldn't be treated at all. Then she got loud and aggressive so I left.Next time I am there I am asking to see a manager because she is such a horrible person. U do not have to suffer with your illness and with her ignorance and abuse as well. Avoid at any cost.Update:Spoke to the manager who tried to lie his way out saying non of her colleagues witnessed what she did. When I asked him to view the cctv he said he was worried if he investigates further she ?will hold a grudge and won?t do her job properly ?I threatened to contact the pharmacists association and asked for his membership number, he then promised to retrain her. Doubt it?ll make any difference if she reached the age of 60 as a miserable lowlife hard to imagine she?ll learn to behave like a decent ?person? now.
October 2018 by M K
I have always had good service from the pharmacist and the team in this store. Great with my mum?s medication and solving general health queries. Great local chemist.
October 2018 by Shrina Kotecha
I have been a regular customer to this pharmacy and have always been satisfied with the professional attitude by the staff and pharmacist. The travel clinic was easily accessible instantly with a walk in service and great value for money. They also had all the vacations in stock just in time for my unprepared holiday!
October 2017 by Andrew Pearce
Absolutely Disgusting service the old white woman who I think is the receptionist is a nasty person with no manners or respect for anyone that I have seen her serve. One young man came in to swap needles and as he left the door she muttered to another lady that she doesn't like serving them saying that thy should just leave them to rot away and spread whatever thy have got between them., that is despicable for anyone to say but for a pharmacist to say that!!?
