January 2024 by LANDBEASTS AUTOMOBILE CLASSICA
Rosie the Rabbit was happy here.
January 2024 by Keith Hodgkins
Can always get any pet product that I need. Staff very helpful as in all Pets at Home stores
December 2023 by Paul Tanner
Bought some fish very helpful good service ?
December 2023 by Aiste
Popped in a week ago to ask how a purchase of a hamster is done, to find out if I need any travel cage or anything else. Was told it would be packed in a box provided. Week later I arrived to make a purchase with all the supplies for it in mu car and was refused the sale, because A i can not buy it if it is not for me (for my friends son(10th birthday gift), who is very excited about it), B I need to own a home and C i can not transport a hamster in 30min car journey because it would be to stressful for animal.A week previously this information was not mentioned to me.I am all for making sure animals are going to good well prepared homes, but this is a little extreme? Are all the hamsters born in shop? Do I need to have had written agreement from my friend to show that i am not lying and it is not a surprise?
December 2023 by Meera Shah
Good and helpful customer service,as I was looking for a cat flap.
December 2023 by Anastasia Jankauskaite (Rowen)
Mostly it's a good store. There is a little range of pets like dwarf hamsters, syrian hamsters, chinchillas sometimes, rats, rabbits, guinea pigs and lots of different fish. So in total it's a nice place to shop for pet products. However, the issue I have with it is mostly the vet. They are useful sometimes but haven't really helped any of my pets much.
November 2023 by Kelsie D
Do not like this place one bit. No compassion! All they want is your money. Will never ever go to this place again.
November 2023 by Linda Billington
Popped in here to buy doggy toothbrush and paste after advice from the vet. Initially, I couldn't find it, but I asked a helpful member of staff, who took me over to it. The checkout staff were friendly and helpful too.
November 2023 by Milisa Sunina
The worst vet clinic ever! My dog stopped breathing due to overexcitement on Saturday and first thing that we did was took her immediately to nearest vets, they were supposed to be working as it shown on their time table but when we get there they told us that they can not help us because its not busy and they have closed the vet clinic ?Somehow we bring her back to life, her mouth got paralysed and she couldn?t control it so we kept it open for a while and thankfully she start breathing ?Since that day she was acting differently and we get worried and were hoping to get some advice from vets for any calming medication they could prescribe, so we?ve booked and appointment to the same vets..But I wish we never went there? our appointment was 1 hour late, I had to remind them that we are still waiting 2 times.When they called us in the lady was unbelievably rude, unfortunately we don?t know her name, but she looks japanese. She just listened to her heart beat and told us that our dog needs some scan because she has a tumour and could be cancerous, we?ve tried to explain to her that we?ve checked it already and its all fine and its not cancerous, she was giving us 2 not needed options or scanning that is dangerous for her life or some other tests and are crazy priced.When we asked her just to recommend us some medication from stress she went outside and we could hear how she?s laughing with her colleagues? that was unbelievable she also asked if we are in need of translate as in her point of view we could understand her .. we have just left from there without any needed advice. After we have received emails and letters to pay for this appointment .. ofcause we have paid but it?s ridiculous! I hope this kind of people to be banned from working with animals, they just want to robbe people without giving any suitable advice.
October 2023 by LM A
I have been a few times now due to newly moving to the area. The workers here are not the friendliest, and today, when waiting to pay, I saw a gentleman who walked up when I was there first and served him instead whilst I was there waiting to be served. No apology or nothing just looked at me embarrassed. Only saw two workers on a busy Saturday, minimal stock as well, quite a few shelves were empty.
October 2023 by Shahin
The vet there is awful. They put your pet to sleep for no reason and then tell you that the operation will be more expensive after. Even though agree price before hand. They don't check animal properly. Avoid the vet there at all cost go to normal vet clinic.
September 2023 by Terry Patston
Cal always get what I need here and the staff are friendly and helpful.
August 2023 by Jane Gorshkova
I love this shop. I can find here everything I need for my pets. Staff is polite and helpful.
August 2023 by Reuben Marcus
My experience here was a very terrible one. After I had made my second deposit I was blocked out. Nothing I did worked. I was so frustrated and giving up on my money when MRS. PATRICIA WILLIAMS came to my rescue and helped me out with the issue. I would have been in a big mess if I had not met MRS. PATRICIA WILLIAMS, her personal email
[email protected] .WhatsApp her privately Whatsapp+1 (669) 786-2778 I wish to recommend Mrs. Patricia Williams to anyone in recovery of loss. She saves me and I believe she can also save others who have run into loss.
July 2023 by Ashley Slee
Had everything I needed for my pet reasonable prices great customer service skills
