December 2021 by Alan Burnett
Excellent service (only sorry I didn't ask the Lady her name, I think she may be the manager from what was said in conversation). Very helpful deciding on sizes, and what type of products to choose, and a discount on certain items at the end. No queueing, Very, very pleased.
December 2021 by Sienna's Comedy
Love the customer service
November 2021 by Toni Towler
Lovely jewellery nice service very helpful assistant
October 2021 by B H
Visited here to view some items to purchase if suitable unfortunately none of the two staff bothered to ask if I needed help so I took my custom and cash to Romford branch. A very snooty woman works here, possibly the manager, who always makes me feel uncomfortable and like I shouldn't be there.
October 2021 by Nasir Rana
Friendly and helpful staff, clean and nicely presented store
August 2021 by Matthew Pace
The woman who served us very polite & courteous looked after our every need
July 2021 by lisa mcfie
Very helpful staff will go back to this shop
July 2021 by Sad Ahm
Found the lady who served me to be very stuck up and unhelpful. Especially as I had to wait ages to be served. It was almost as if she was looking down her nose at me. Not a good experience.
May 2021 by Heather Ofei
Amazing customer serviceThe lady who dealt with us was so lovely and very friendly and dealt with our every need to high satisfactionGot a such an excellent offer and left the store feeling very satisfied and happyWould highly recommend
May 2021 by Leeanne Wakeham
Staff where absolutely wonderful so helpful
December 2020 by K Sim
Sales woman (may have been the manager) rude and clearly judgemental of customers, attitude clearly rubbing off on staff!!Absolutely no interest in aiding sale, I requested I look closer at a number if items I'd planned to purchase for a birthday present which just seemed to much effort, she rushed me out the store! Completely unfriendly and defo in need of some customer service training. Made me feel I was judged and wasn't worth assisting and I was wasting her time, I left the store frustrated and upset. I strongly suggest senior management take a look at the lack of customer service being provided in the store. Even to crack a smile seemed like to much effort for this particular woman. NEVER will I return to this store.The next day I'd made my purchase at the Romford store where the staff were kind and attentive and much more deserving of receiving my money.
October 2020 by Teresa Voyce
Lovely staff very helpful very clean shop hand sanitizer has you go in and at tills especially has of the covid 19
October 2020 by DAWN GIBSON
Stock taking there.Very good staff and free tea. And lovely and spotless ty
October 2019 by NIRAJ BAROT
Good service. Staff knowledgeable and helpful. Expensive jewellery but the wife likes it and it's her birthday â?â???
October 2019 by Fatima Ali
Nice plenty of room for Disabled Scooter. Staff accommodating. Merry Christmas and New Year.
