December 2023 by Kristin R
The staff were mostly friendly, but our room wasn't really clean and the breakfast was really lacking. Barely any choice in food, you had to go upstairs to find an employee if the can of coffee was empty (which happened pretty fast) and the dirty dishes were piling up on the tables because nobody came to collect them.The beds were small and the windows in our room could barely be opened.
October 2023 by Yamou Faye Bagla
The staffs are so friendly and helpful.
April 2023 by krixi1
They canceled the reservation shortly before arrival due to renovations. (during bank holidays) I don't recommend it without an alternative
April 2023 by Nina Horáková
Breakfast such a miserable disaster. I didn't have breakfast anywhere, coffee, disgust, everything bad, otherwise, the hotel is clean, a bit of a metro, restaurants, buses, everything is there, it's a Muslim quarter opposite a pub, great ownerNearby activities: Tesco stores metro carouselSafety: Yeah cool
April 2023 by Pavel Poul
Breakfast are poor, you will only get eggs, coffe, breas and jam. Towels are small and old, sheets are stained.
February 2023 by C. Neves
From my point of view, the only problems are the towels, are very old and should be replaced a long time ago. The deposit required from customers is inconvenientRooms: The room and the whole environment is normal the towels are old
February 2023 by Huzi Patel
Friendly staff, everything else is poor. Stained sheets, towels are very old and smell damp. Bed was terrible first night with springs sticking out of it, they did change to slightly better one next day when requested. Shower is fantastic very good pressure and hot as cab be. Rooms are dusty and need carpets changing desperately.
February 2023 by peaceman heartbreak kid
I booked a hotel stay through delta at ilford hotel from jan 25-31 . First night I found some ants on the bed, said and did nothing. Second night woke up around 4am with ants on my face and night stand. Contacted delta helpline was told I should talk with the manager and that my booking was nonrefundable but should call if nothing was done, so I did as told. Nothing was done and Could barely sleep the night of the 27th soo bad I had to check out morning of 28th with the manager telling me it was nonrefundable and won't be getting my money back. This is not a good experience with this being my first time in UK ever in my life. I need a refund for having to stay in an ant infested hotel with having a heart condition. This is not as fair as I was expecting to be treated. The only pro for the hotel is that its 1 mins walk from the train station and the staffs are nice. Besides that I won't recommend anyone staying at this hotel especially if you plan on more than one night.
January 2023 by Paul Kalsi
Nice hotel Friday staff really clean but the beds are awful 3 night stay and absolutely awful sleep.The hotels great but be mindful there?s there?s no hotel parking so you have to parking in the road if you can find space or it?s the carpark.Plenty of shops nearby and station going to London and bus service is good.
December 2022 by Jaap Filius
Prima overnachtingsplaats (goede bedden, geluids-geïsoleerd, airco) op 1 minuut lopen van station met trein naar/van de City "Elizabeth line" (elke 7 minuten!!) en bus.Rooms: Eenvoudig en doelmatig. Erg felle led-verlichting.Safety: Wat ik ervan zag: geen probleem. Overal op straat cctv (bewakingscamera's). En ik voelde mij overal in Londen veilig, ook hier in Goodmayes.Walkability: Bushalte op de hoek, station op 1 minuut. Ook winkels op loopafstand.Food & drinks: Ontbijt (continentaal) volstaat. Eetzaaltje: ongezellig.
November 2022 by bose Lawal
Lodge at this holiday for a night with my family. The single room was quite small, the double room is okay. Breakfast options was nice.
November 2022 by Mia Chii
The manager behaved like an animal and is a known racist. I would not recommend if your are not Asain or White.The hotel itself is dirty, unhygienic and smelly.
November 2022 by Tom Bellamy
There were ants in my bed.Seriously, the least I expect is a clean room.Breakfast wasn?t toast or a yogurt? it?s fine, but a bit of a stretch to call it a buffet.
November 2022 by Vani Vortex
Absolutely no complaints. Lovely and clean room. Outstanding customer service. Will definitely
November 2022 by Adeel Arshad
The staff were very friendly and accommodating. The room they gave us had ants in it. Then they shifted us to another room, which still had ants in it. I even saw ants in the dinning area where they serve breakfast. I hope they are able to fix this for the future, but I won't be staying there again.
