October 2023 by Suf Idris
Professional and honest service. Appreciate your advice on letting my properties.
February 2023 by cherrill wilson
Staff are great, really helpful, both for sales and lettings.
January 2023 by R S
Disgusting company, disgusting people. Think it?s acceptable to house people in vile homes which are hazardous to health. AVOID. They will lie and tell you anything just to get your money.
December 2022 by Abdulsalam Nasir
if there is minus star l would give them, As Hill's managed property for > 4 years, as we agreed for three years and when it finished asked to have property back Hill's never answer to my email or called (once they know), till l took legal action before ending the 2 weeks noticed been given by solicitor, they sent email to received the property, when l received the property it is simply demolished leaking path and kitchen and damaged the walls and doors in addition there was four loads of rubbish removed half by the Hill and l spent £650 for the other, and l have spent £ 5000 for refurbishment and needs more.
October 2022 by S R K
One of the worst estate agencies I have come across. Very lazy. Never answer the phone. Never call you back when they say they will. If you do manage to finally get them on the phone, the staff are incredibly rude (they don't like to be asked any questions at all). We finally managed to book a viewing with them and they turned up over 10 minutes late. We liked the property and decided to put down a deposit so they told us to call them at 4pm, but guess who didn't answer the call. When we finally got through to them the next day they said we couldn't put down a deposit because the property has a leak! I called them 3 weeks later and the property was still elaking apparently!! Waste of Time!! Do not use this agency!
October 2022 by Khan G
0 Star feedback,Bad customer service,never answer phone calls,most agents are rude on phone,Booked viewing for a property and the agent turned up 15 mins late. Was ready to put deposit down property but agents kept delaying process saying there's leak in property .Wasted my whole week just to show me 1 property which was not even ready. Now I got less than 10 days to find property for me and my family with 2 young children. Please improve your service because clearly it's going downhill. Not recommended to anyone unfortunately
October 2022 by Amarjit Singh
One of the worst agencies, despite confirming the booking never received the confirmation when I called back they said they don?t have any details. Spoke to someone name Raz very rude, despite that answered all his questions as we really liked the house but was so rude and keep asking unnecessary questions and info like we have 100 people viewing and I said I can wait that?s fine as I took a day off specially for this but despite he started saying some other unnecessary things as he doesn?t want us to come so I asked directly if he it is really available and he started shouting at me. Had to put the down the phone. Never calling them again. Very rude staff.
October 2022 by Sufina Razzaq-Patel
I have had quite a few interactions with the sales team at Hills recently as I am looking to sell and buy. Raz Patel has got years of experience and you can really tell with the advice he gives. I was really stressed out about the whole process but feel much more calmer and less stressed now. Raz is very professional and has a great sense of humour too which makes a huge difference in these big decisions I am making about properties.
October 2022 by Yelena F
Absolutely appalling experience. Called this agent about the property that was listed for sale. Was called a liar and insulted by a very rude agent, disputing that the flat was listed on Rightmove, then proceeding to call me a liar when I mentioned that the price it was listed at had changed. I was then subjected to a barrage of insults when I attempted to ask a question. Disgusting individual and terrible experience.
October 2022 by Usman Rashid
Hills Estate provided really good service and competitive fees for selling my current property in Ilford and also helping me buy my new home. which is in the process of sale, always keeping me up to date. Would recommend highly and very professional to deal with.
October 2021 by Amir Hameed
Very good experience with this estate agent; I dealt with a member of staff by the name of Raz who was extremely helpful and knowledgeable regarding the property I was interested in and I would highly recommend using this agency and Raz to anyone looking for a personalised experience and tailored service.
October 2021 by Steven Kennedy
Very helpful. Made the renting process quick and easy. Excellent communication at every stage. Highly recommend.
October 2021 by Lily Myall
A good service. Attentive and helpful to us as renters when we were moving into our new home.
October 2021 by Bhavik Pandya
Highly Recommend Hills Estate in Ilford. They were able to find us suitable tenants very quickly and communication throughout was excellent. Their fees are also very reasonable compared to other Estate Agents in the area. Special thank you to Uwais and Raz for all their help, who were both extremely professional. We would 100% use them again if we ever needed to find another tenant.
October 2021 by Amrita N
My husband and I had a great experience with Hills when moving home. Uwais was very helpful and made sure everything went smoothly. The welcome pack full of goodies is a really nice touch. Would recommend
