June 2024 by Sonia Richards
My first time and it was wonderful. Warm staff and very polite. Rumki is the best. Thanks
May 2024 by Fatuma Mahamudi
First time and definitely not last.
I came today for waxing and I was treated by RUNA: absolutely amazing! She was so good and nice to me (especially because it is my first time).
Very good at her job and did very well.
I wanted to give 4.5 stars because of the small hair left behind, but I think you can?t have the hair 100% waxed.
Good and fast experience ????
February 2024 by Sahara Whan
Had a great time at this place, was seen by the lovely Habiba, I had a golden facial, then a pedicure and threading done, she was very friendly, attentive, and done an amazing job, never had a facial like this before, nor have I ever had a pedicure like this before, she was really great, managed to get all my white/ blackheads n now I have no marks, such a lovely person. Will definitely be going back again !
December 2023 by Ayesha K Miah
Harpreet made my experience with this salon amazing, she really did her best and went the extra mile. She made me feel comfortable I went in for a mani & pedi. Since moving here I've been struggling to find a good nail salon so I thought I'd try here I went in with my headphones thinking ill be listening to music but instead had a refreshing chat with her. The attention she gave whilst doing my pedi and mani despite customers walking in and waiting, she didn't cut corners. Thank you. Unfortunately the salon doesn't on have 1 foot spa and nail area so not something you could do with your girlfriends, it's good for a quick last min treat.
December 2023 by beera f
Extremely rude staff. The workers never listen to what you have to say and always in hurry . Even if you arrive hour earlier before they are closing they won?t even listen to you there is a thing called customer service which you guys clearly lack. Such unprofessional and disrespectful staff. Never coming back
December 2023 by Inderpreet Barn
Does not even deserve 1 star.Just got my eyebrows threaded.The lady was on the phone the whole time and completely ruined my eyebrows ! she didn?t even care after.
October 2023 by Sonia Kailey
Services are very good. my hair straightening done by Runa nd it's perfect.l also do my threading which was painless.l like the friendly nature and complete guide.
October 2023 by Sam
Sandeep was very lovely & made me check my hair length before cutting. Very politeService: Hairstyling
October 2023 by Yusra Adeel
I would not recommend this salon because of their miscommunication or you can say they charge different when you go in and charge different when you book an appointment. I am highly disappointed with their changings in statements. One week before I popped in for my daughter's hair cut and they told me they will not do it now and than I asked for the price and the girl over there told me £15. But today I call them to book appointment because my daughter used to go to school in week days ... and she was off today and when i called the lady on the phone told me the price £20.Although the price difference is not that much but i am disappointed with their statements. And their services are also not that good too.So please call before you pop in.I want the manager of this Salon to please look out your staff. Because with this attitude you will loose customers. And also she told me that for straight hair cut she will charge £15 for 6 years old girl eho have hairs till shoulder length. I would like to mention here that straight one I can do by myself aswell. I used to do mines so its not a hard job that you are charging for that £15.Thankyou.
September 2023 by Vanisha Takooree
Morning I?m French have always doing my hair Style colours and wax in France coming to UK have done it in Woolwich which they burn me ,so I?m new in Grace salon I met a lady Name Runa Bangladeshi as she saw me infront of the door she just opened I said since 9:30 I?m here I don?t know what time is opened she said to me 10 am quickly she offer me a Tea first expression that?s means she is a good,kind and warm hearted lady.She comfortable quickly dyed my hair and wax whole body doesn?t matter the price oh my God she doing so well with a smile and me my French and English talk very nice lady always a smile in her face I give her more than 5* to RUNA very professional as me also I?m a professional Nurse..Thks Runa?????From Vanisha?Services: Body waxing
September 2023 by Sohni Kaur
Runa is my hair dresser who looks after me and takes care of my hai. I am really impressed with her work.Thank you ?
August 2023 by daksha chana
Went in today, there was a new worker, just to get threading done I waited an hour. This is a disgrace considering your shop's name is "Grace". Get some more workers.PLEASE!CLEAN THE SHOP AND HAIRBRUSHESDISGRACE GRACE04/08/23 Following up from this review I got confronted today in front of other customers (Harpreet I think that's her name) she shamed herself up in front of other customers that the shop does have a bad reputation, where is the professionalism in handling a complaint?I have never known a manager to tell their employees to handle complaints when that is not their job role. I recommend going to love hair and beauty salon near tesco Goodmayes you will notice the difference.The boss in Grace name Nadia needs to be really aware of what her workers get up to in the shop as I have notice a few wrongs that they have done but have never mentioned it in the review.If you don't like someone's review don't tell your worker to approach them in your shop full of customers.Reviews are for everyone to see and read.If you don't like this take your custom somewhere else.this is what your colleague said to me in the shop today.So thumbs up to you, you have made a disgrace of your own shop. And your workers need to stop sleeping on the job.Bet you didn't know this one. And runa locked the door at 2 to go elsewhere. Asked her where she went she just smiled. Little did you know how your workers are really are and I could have put a review in way before.
August 2023 by Rosexx Rose
So disappointed went to do my eyebrow there?s one lady wid specx idk i think she?s bengali was so rude to me and i have to tell her again and again to fix it she was freakin rude and charge from me extra cuz she thought i?m askin her to fixed it but it?s her responsibility to make it d way i said ?but literally she was speaking on d phone and didn?t even listen to me to it?s basically her fault never thought i?m gonna be that disappointed x
August 2023 by Anup Chakraborty
Very friendly staff and absolutely brilliant service had my hair done love the colour definitely recommend Grace xxServices: Eyebrow threading
August 2023 by Md Masudur Rahman
My wife went to Grace for Hair and Eyebrows she love it and also ask me to review them as she don?t have account she definitely recommend Grace Hair & Beauty . Lovely stuff xx
