February 2024 by David Lyon
Over the years I have purchased several appliances from KDS Appliances. Installation support has always been precise and efficient. When the occasional query arises they have responded quickly with helpful sensible advice even a year or so after installation. in my case recently resolving a power problem that I caused with common sense and respectful good humour.
February 2024 by Mohammed Koysor
Amazing level of customer service. I went in looking to order a replacement for an integrated fridge/freezer where the door was not closing. However KDS advised me, having looked at the pictures and videos of the issue that I may be able to adjust the position of the fridge to allow the door attached to the kitchen unit to close. To my delight it has worked and saved me a few quid! I will certainly be back at KDS in future.
February 2024 by Steve Mishkin
I have been a customer for many years, having bought a dishwasher and washing machine from them, as well as having used their excellent repairs service. They are always courteous, reliable, responsive and professional. I highly recommend them.
February 2024 by PAUL CROSS
I recommend KDS they, are very helpful getting my 8 year old Miele dishwasher fixed Jamie came over and had it going again in less than an hour.
February 2024 by Hirsh Gale
Alain top man v helpful and efficient I recommend KDS for a great service.
February 2024 by David Antinori
Alan installed an integrated dishwasher for me. He?s done a great job. He took his time getting the install right. He was polite and helpful. He explained the functions and tidied up. Would recommend KDS.
February 2024 by Shakir Hossain
I am not one for leaving review, however, I felt I needed to. KDS, and especially Mark, have been outstanding. I inherited 15 year old Miele, which KDS helped solve my problem via, phone & Whatsapp. They were very patient and helpful.
February 2024 by Judith Elias
James the dishwasher engineer was very efficient to find the fault on our machine, discussed options and costs of repair or replace. Chose a new machine in shop and as always Mark was honest with our choices and his recommendations sound, never any hard sell. Machine just been installed by Alan, worked cleanly and efficiently and ran through programmes with us. Great service and always happy to support local business.
February 2024 by Nadeem A
Fantastic Customer Service 100%Over one phone call, Deborah provided the most up-to-date information on the appliances I was looking for and was able to offer a whole variety of better alternatives. KDS know all the tricks of the trade and I highly recommend them to supply, install or repair kitchen appliances. Honest, transparent and extremely proactive! Brilliant Service.
February 2024 by mike watson
Alan did a great job. Polite. Friendly and very professional.Always use KDS
February 2024 by DN G
KDS provide an excellent service. I have used them several times and the latest was for a repair to my 20+ year old Miele washing machine. Mark diagnosed the fault over the phone and with a video on Friday evening and an engineer was with with on Monday, successfully replacing a part. Extremely knowledgeable, helpful and fairly priced. Highly recommend.
February 2024 by MSW 1912
I have used KDS Appliances twice now to fix our dishwasher and more recently our washer/dryer. Their customer service from the moment they pick up the phone to the finished job is simply outstanding.The engineer who attended both times (James) was friendly, professional, diligent and with a level of knowledge that is simply unmatched. He was able to easily identify issues with my machine that the manufacturers own engineer had previously been unable to diagnose. Nothing was too much trouble and he went the extra mile at every turn.Not only this but the prices were reasonable and both repairs were carried out very quickly after I called.I can't recommend them highly enough.
February 2024 by Louise Kanolik
My washing machine was on the blink so rang KDS to get an engineer to visit. In fact they were so helpful over the phone we were able to sort the issue out. Can?t praise them enough.Should the machine go wrong again I will not hesitate to use KDS again and either get the engineer to visit or purchase a new machine through them.Thank you KDS!
February 2024 by Russel Tatham
Excellent for Siemens repairs, very knowledgable and went out of their way to give me the best advice.
February 2024 by Ashraf L
Called Mark from a family recommendation for our integrated microwave oven that?s not working. Siemens had done a bad repair job and Mark advised me what to do. He did not jump at the opportunity to take my money. He pointed out I should go back to Siemens and get them to repair it under warantee of parts. There are still honest reliable tradesman about and KDS Appliences in Gants Hill, Ilford are genuinely one of them! Thank you Mark!
