June 2024 by Shabana M
Great service and always very helpful. Would highly recommend!
June 2024 by Jamil Ali
They are overcharging customers. A cough syrup that costs £4.35 in Boots was charged to me at £8. Avoid this place
May 2024 by Mamta begraj
Very poor customer service don?t go for passport size photos it too much expensive as well 6.99 for each photo which is quite expensive
April 2024 by Ray Smith
Professional and helpful staff who deliver excellent service.
March 2024 by sara khan
I am giving one start because pharmacist was ok. The other staff on site is horrible. They are not helpful and keep blaming others for what has gone wrong. If I wasn't referred here I would avoid this pharmacy. Atleast they should have some training on how to treat customers.
March 2024 by Veronica Hurley
Edam pharmacy are very thoughtful especially with delivering to elderly people.
March 2024 by arslan khokhar
This pharmacy don?t have a website where we can find there policies as they have just written a policy on a simple page and stick in there counter which is not approved by and company formation. They have no refund or return policy for there medicine which they sell on high rates. I have bought medicine from this pharmacy which has been prescribed by there own pharmacist and haven?t use it as my doctor advised me to not use it but when i went for swapping my medication which is not even been opened they said they cannot swap. It means if a person who have financial difficulties and they mistakenly buy a medicine from pharmacy and there doctor advise them to have another so they cannot swap there medicines and have to beg for money to buy another medicine and bin there existing medicine from this pharmacy. Totally unfair and pathetic pharmacy policy.
March 2024 by Rayaan Vakas
Really poor customer service. I went to the pharmacy due to a severe ear ache. The pharmacist told me to check with a GO when I asked her to check. She said she could check but the system was down and they were closing soon. However she was happy to take prescriptions which would have required the system. Real laziness and lack of customer service. Not a good pharmacy.
January 2024 by Shah Hussain
Naughty and chatty staff members.
My experience is mixed with this place.
In the end I 'would' recommend them for other reasons...
How they deal with customers and the way they approach them is questionable for sure.
Customers should not have to feel 'uncomfortable' under any circumstances.
Still 5 star review though.
The boss lady seems to be nice ?.
November 2023 by Gurpreet Chatrath
Not happy at all with service and their attitude towards customers
Specially old and short sark bfown women talk rudely to all while 3 people in a queue she is singing and making jokes with other girls. Requires some manners according to age and job. Requesting all old citizen like me to make a written complaint for Eden pharmacy.
October 2023 by Mahinoor khan
I had a wonderful experience at my favorite pharmacy. The staff is exceptionally friendly and always ready to assist. It truly feels like a second family. I highly recommend this pharmacy for all your healthcare needs.
October 2023 by Mujahid Ullah
Avoid this place at all cost, stay away from this like the plague. Absolutely horrendous and dispicable customer service. I would like to formally make a complaint against a particular staff, her name is Sarah. She was extremely rude, impatient and had a disgusting attitude towards me. All I asked was, which box do I need to tick, and he reply was one of ridicule. I advise all who want to visit this place, if you don't want t be treated in such a manner, go to a different pharmacy. They don't care about their customers, not does management care as I asked the supervisor/manager and he didn't even bother addressing the situation.
August 2023 by Md Motiar Rahman
This is the worse pharmacy I know. I asked for the pharmacist to get his opinion on a medication, and the Pharmacist refused to even talk with me. He asked me to talk with the front desk lady and just ignored me. If she knows everything, then why a Pharmacist is needed??
August 2023 by Rubez Kitchen!
Been going there for years and must say staff there now are the best,, the two Asian ladies with headscarves on great service and very friendly ,, keep it up
August 2023 by Bernadette Lindsay
Eden Pharmacy at Goodmayes Road Ilford offers a superb friendly and professional service. They dispense the prescription swiftly and your medication is explained to you. I had the pleasure of dealing with this Pharmacy in February and have now only had a chance to leave a review. If only Boots could be the same.
