March 2024 by Narziya Jeewa
Staff not focused on their work and completing tasks slowly, hot chocolate was like warn.....not been served such a bad hot chocolate in
February 2024 by Eleasia Ho-Shing
Both staff members greeted me with a ?Good Morning? and a smile. I asked to use the toilet and the Racks the customer service assistant who served me opened the door for me. Sadia was also very polite and greeted me with a good morning as I walked in. Lovely calm atmosphere and a clean shop.
February 2024 by D Jackson
The coffee shop ideal across the road from the statiin. However my toatie sandwich was crusty crispie on the first attempt. Place was busy, good for business but the seats were tired and noisey atmosphere.
February 2024 by Veronica Prisacari
I would like to leave here a comment about staff member,amazing service, brilliant coffee and excellent attitude.Rakshan(I hope I remember correctly),always he is going extra miles to make each customer happy,beyond and above quality work.I am impressed of his hard work and wanted to leave here a comment for him.Today 20/01/2024 at Ilford Costa he is on the shift.Please send this message to his as gratitude for his amazing work ?.Veronica PrisacariCustomer Service at Elizabeth Line,Ilford Station.
February 2024 by abhishek madipadige
I have been visiting this store very often Has I live near by but today on 11th of February service was worst has there were 2 new faces who were confused and didn?t know how to serve and took half hour to serve one single customer and the lady is too much to handle has she speaks more and work
February 2024 by Pat Millings
Hi. I go into Costas a lotStaff are always friendly and helpful.But I think someone need to came and look at the sitting areas you have chairsThat could do with a good steam cleanAnd I sat on a sofa that was fallingTo bit . Chairs also need a goodClean .
February 2024 by Peter Huntley
Shops so dull , always a long wait , busy or not . Shelfs not re-stocked .shop and toilets dirty .I'll be avoiding here in the
February 2024 by Clash Gang
Lovely stuff
January 2024 by kofil uddin
Zenab was
December 2023 by Victoria Champkins
We come to this costa every morning and each day we are greeted with a friendly smile. The staff know exactly what drink we want.. well except when we decide to change our minds.Sofia is extremely professional when it comes to running the shop and tries her best to make sure people can come relax and enjoy a coffee, but sometimes this proves though when you get the local Ilford crackheads coming in but she hands them really well.
November 2023 by Mike
Very noisy, dirty and poor customer service. Lack of staff or inexperienced. Comparing other two Costa in Ilford this one will get 00 mark.
October 2023 by Pervaiz Akhtar
I recently visited Ilford, and the experience was quite disappointing. The noise level was incredibly high, making it impossible to have a conversation without shouting. The coffee quality was subpar; having visited numerous Costa coffee shops before, I had always enjoyed a decent cup of coffee. However, the coffee at this Ilford location tasted like watered-down milk with just a hint of coffee flavour. This was truly unexpected and disappointing, especially since people often visit coffee shops like this for meetings and socializing.
October 2023 by Maria Sultan
not very pleasent to stay here . The place is not clean at all, Customer service 0.Waiting time is so long always . I try to avoid it .
October 2023 by Sammar Abbas
Staff is really nice but they need more staff as this place remains really busy ??
October 2023 by Arshad M
A member of staff named Muhammad was very rude to me and had a negative attitude towards me as I saw him mumbling something under his breath. When I told I would complain about him he said ?complain about me then I don?t care?
