March 2024 by Iren Orsos
Excellent service very nice people
October 2023 by Chowdhury Hafiz
Nasima at Claire's Ilford provided the perfect customer experience for us. She was very friendly, funny and professional, and did a really great job on our piercings. I would come here again because of her fab service and recommend you try Claire's Ilford because of her. Thank you so much Nasima!
September 2023 by zebapiperdy
There was no soap in any of the despisers. Room was too hot and no fan available. Gave me men?s body wash which looked like someone left in their I will not recommend this hotel. Worst experience ever
September 2023 by yoselinc107
Sharon was very helpful and understand because we came from other Travelodge she helped us settle and we were happy restaurant and train station available not very far we did enjoy our stay well definitely come back to Gants hill
September 2023 by daras466
sharon was very welcome and friendly and helpful staying in the hotel with my kids and everything was great restaurant is right next door and train station is right around to hants hill is great and i will definitely come back and visit again with
September 2023 by Faiz325490
We a visit Jayne and Sharon was very helpful and we will definitely come back and visit with my family and my friends the hotel was clean and tidy and restaurant was close by and train station was available we did enjoy it
September 2023 by Sam W
Quick and easy check in process, with friendly staff. The room was ready, clean and comfortable. Well located for tube access to get around. Great value for money considering the costs of hotels over the bank holiday weekend. Overall happy with our experience.
August 2023 by imranh888
Lovely place, amazing help from Jayne at reception. Good parking. Clean, very helpful staff. Got here easily , ticket machine is a bit complicated but luckily Jayne was here to give a very helping hand!
August 2023 by BobbyEham
Jayne was really nice on reception and Sharon was great to we stay here and will definitely come back restaurant was right there and train station and everything we need will visit again and the family love this place
August 2023 by Y6415TAjackd
Good hotel nice restaurant adjacent to service was great staff very nice & full of information. Clean rooms only down side the room was very hot had a fan but for what you pay you would think they would have AC
August 2023 by mbayangd2023
This is the first time I?m writing a review. I was at this hotel about three weeks ago and I met a lovely receptionist called Fatou. I must say she was very helpful and friendly. I highly recommend this hotel due to its location, cleanliness and lovely staff.
August 2023 by Sana M
I was really pleased with the customer service at this place. The workers at this place were very patient and professional. My child was being very fussy during their ear piercing, yet we were met with a really reassuring and positive attitude. Thank you for the great service.
August 2023 by fatimasM8046UK
Stayed for over a week and Room was very clean and comfortable and the staff were amazing. They went over and beyond to help make our stay feel homely didn?t have any issues so highly recommend this hotel for anyone visiting! Staff are very welcoming especially Jane in reception she really is a star ?? she is so friendly and approachable. I don?t usually do reviews but had to do after having such a positive experience 5stars from me??????????
August 2023 by rsJ6136DH
The hotel was very good and situated well to explore London. Jayne who worked on reception made the stay an absolute pleasure. We would come back purely on the outstanding way Jayne performs her duty. She is a credit to Travelodge and deserves to be acknowledged.
August 2023 by muhammadsD4550FZ
We had a great stay at this hotel. Everything was fine. The worker Aneeqah was really nice and she helped us through everything we needed throughout our stay. The room was big enough for our family, and the room had nice lightning.