July 2025 by Zia Haque
The store has an opening hours policy saying it closes at 17:30pm. I tried to walk in at 17:25 and the store manager sold me the store was shut. Even though there was still 5mins left of the trading hours. Really bad customer services. I surely will not be coming here any more.
January 2025 by Karina Klimova
5* service I have bought balloons and left them to day I need , I was offered a day which day and time I will collect . Amazing service , I just came and collected. Thank you very much
June 2024 by Princess Darkness
Ilford Card Factory - Staff are very rude. Went in today 16/5/24, there was no price on toy, asked at till for price " the price is there, can't you read" unnecessary rudeness. Not going in there again. Amazon from now on.
May 2024 by Sushmita Chakraborty
This is my one stop buy for all gifts ?more often whenever I get Invitations???
August 2023 by A Z
Found a 32-inch helium balloon, which was a decent price.
April 2023 by Milan Mamtora
Clean and easy to find cards, staff are helpful if you're looking for something in particular
December 2022 by Anita Sharma
Handy card shop, not expensive, fair choice of cards and other goods. Nice staff
July 2022 by S Khan
Found what I was looking for in the end but the staff just seem so unhappy working there and as if you?ve done something to them when you ask a simple question. Yes, I would say they are racist a bit like other comments here. The treatment you get depends on whether you?re white or not. I have never seen anyone from the ethnic minority being employed by this Card Factory or any other actually to be honest - weird that isn?t it?I don?t understand these English White peoples mentality. You?re in Ilford. Not old Canning Town or Dagenham. The majority of your customer base are South Asian. Get a grip and start respecting people or move off elsewhere.
April 2022 by Morenike Mitchell
They have so much more than my local Hallmark. Lots of choice
January 2022 by Shakira Simon
Variety and the price of cards and gifts are amazing! Great value
October 2021 by Donna Anderssen
Perfectly decent card factory, cheapish cards, party goods and other bits. Decent staff too
May 2021 by Jas Singh
Always an excellent choice of cards for any occasion, and brilliant prices too! Can be very busy at times.
October 2020 by Angelika Barclay
Always find something to buy at a reasonable price. Staff friendly and helpful.
October 2020 by jean milton
Always get my cards here, great choice and great prices too
October 2020 by Da Truth
Didn't have a selection of the card i wanted but the card available said everything I wanted.