August 2024 by Courtnee Gerald
Terrible service ? I went there yesterday 16/08/2024 to get my toe done and person who was doing it just rushed my treatment ? my nails look so horrible. But they remember attention to detail when it comes to money but not the service. They lack the basic skills regarding nails service no flair , anything special and they charging big money. For no reason. I won't return again. The lady who did my nails was very rude
July 2024 by Pied Piper
When this place first opened nearly 20 years ago it was buzzing. Absolutely packed every day. Had really good staff and great treatments. Prices now are high, but service is now not good. The last two times here were poor. This last visit the treatments were not thorough. Massages were fast and very light pressure with a few slaps. More slaps than actual massage. And massage was way less than five minutes for each of manicure and pedicure.
Not impressed. Did not leave with a salon pampering experience.
Used to go very frequently over the first few years of their opening. Then moved area so not as often. But these last two sessions, especially the last treatment, will be my last here.
Also it's not a friendly place. This place is Mongolian owned and staffed. The Thai places are more friendly, and some of the Vietnamese places. Also Thai and Vietnamese do better nails.
July 2024 by Emmanuella C O
I had a wax and toes done. The wax lady was wonderful and sevice was done well she was extremely professional, and was being rushed by her manager at the door which i understood . However the nail lady who was of oriental asian descent- service was terrible. I initailly asked for a clour which when applied to my feet was orange like and didn?t match the original. I then accordingly asked to change this colour to which her mood was switched and became quite hostile which i didn?t mind afterwards she was continuously giving attitude and making smirky remarks. The owner and the staff then also refused a woman of colour to do her nails at the moment and she needed to book she was granted however exactly 5 mins later a caucasian woman requested for her toes to be done. and same day appointment was granted . Very obvious that standards are different based on complexion of skin. And the toes were terrible
April 2024 by V P
Always go here for a pedicure, great service and the shellac nails last
October 2023 by Lakshmi Patel
My favorite nail bar
September 2023 by Jjacqz
Good service. Wait is abit long but staff are friendly and professional. Thank youUpdated: 31/08/2023Naomi so pleasant & patient. Doesn't rush. Left feeling so peaceful n happy with my nails
September 2023 by jj malone
Very unfriendly. People
September 2023 by Jackie A
Good service. Wait is abit long but staff are friendly and professional. Thank you
Updated: 31/08/2023
Naomi so pleasant & patient. Doesn't rush. Left feeling so peaceful n happy with my nails
August 2023 by Rouge Shaikh
I came here for French manicure. I was surprised at the terrible service I had received. The lady had refused to clean my cuticles regardless of charging me £20. She stated I didn?t ask for a clean, a clean is the basics of a manicure. I have never heard or experienced this before. She told me she doesn?t have time to clean them but didn?t mention this at all when we started or when I asked for the pedicure. I could and would have done my nails at home if knew she was going to provide such a bad service. I asked if my nails looked bad as they were not clean she said it?s not like your gona get them done anyway. I came to this salon as a last resort. She was extremely rude, the entire time she was huffing and puffing and getting angry when I asked her to fix my nails as they weren?t straight, she gave alot of unnecessary attitude and rolling her hair. I was looking at my nails and she stated 2 times if I didn?t like them to tell her with attitude. I felt extremely uncomfortable as everytime I asked or told her to do something regarding my nails she rolled her eyes.Service: Manicure
July 2023 by sara kot
Amazing gem! Me and my mum have been going there for years and absolutely love it. The technicians are all so nice and down to earth and are wonderful to chat with. I also got their Korean facial done? girls run don?t walk! It?s one of the best facials I?ve had in my life and my skin looks so bright and clean!Services: Pedicure
July 2023 by Mskhthside
My eyebrows and facial was nice, would go again
March 2023 by Margaret Chambers
Excellent service, quality, and value for money
March 2023 by Saj Shad
Very nice pedicure
March 2023 by Keerthana Reddy
Came for gel removal?quick and neat job!?
March 2023 by Keerthana Rajendran
Who the hell convinces them to not do the nails???acting sooo uneccessarily surprised when I asked for acrylics. No.
