February 2024 by Niki Chahal
Weekday standard of service distinctly different to the weekend.Unprofessional, dismissive and the extra tall male pharmacist very arrogant and unhelpful on more than a few occasions.Expect more from a professional !Weekend staff quite the opposite.Are ready to go that extra mile with a smile. Make you feel welcome and are professional.Good Luck!
January 2024 by Richard Mascarenhas
Rude behavior from staff
December 2023 by feroz sha
I went to this pharmacy the customer service was great and I was very happy as I went there to take a flu vaccine?the lady payal was so kind and gentle and recently I had a surgery doctor prescribed me some medication but I didn?t know how to take and what were there use she took her time and with great patience she explained me everything as I didn?t got any information from my doctor how to take them? my family is very happy with this serviceHope this kind of service will always be there. Thank you???
October 2023 by Bashir Ahmed
Pharmacist is not experienced enough
September 2023 by Rubes Arularramuthan
Terrible staff and customer service. My mother bought the wrong item, and I went back to get a refund within an hour as they don't have the item needed. Staff did not want to give a refund and pointed to a very small note saying no refunds. DO NOT USE THIS PLACE. ABSOLUTE WORST SERVICE.
September 2023 by Salima Sadik
Pharmacists are knowledgeable and always available to give advice. Staff are pleasant and helpful
September 2023 by Charlie Curmi
Think they have a phone phobia, as they don't like answering the telephone
July 2023 by shahid khaqan
Terrible, Never, ever go there, This chemist is the worst I have come across, consistently unfriendly and unhelpful. I would give it minus stars unfortunately its not an option. The staff is so rude its unbelievable. They will keep on lieing with you that you have already collected your prescription, when you have not collected, even surgery is saying they have your prescription. Bad review is not enough they need accountability.
July 2023 by Sharon Bhurji
So annoying. Says they close at 6pm Sunday. Got there at 5.30 shutters down and already closed. Just great!
July 2023 by T T
Were not helpful in trying to get a Emergency Inhaler for an asthmatic person suffering. Everyone seemed unbothered & as if they did not want to be proactive.Terrible service.
July 2023 by Madhu Mati
Terrible unprofessional service. You can never get through to anyone on the phone and they never seem to have your prescription ready even though they text you to collect it! Lots of staff there but they still cant seem to manage.
May 2023 by Mahrukh Tariq
Staff is really polite and helpful.
April 2023 by Kainat Mirza
Absolutely disgusting customer service especially the old south Asian lady. She particularly has no manners and no concept of customer service. Pathetic pharmacy
March 2023 by Zahra Bari
Visited this branch after a very long time. Have always had a not so good experience in the past where the pharmacists have been grumpy. However, upon this visit there was a lovely new young girl who welcomed me and my mum with a smile. She was so kind and even translated in Punjabi for my mum to communicate clearly. Forgot to ask her name but her service was 11/10. Has made me feel more comfortable attending this pharmacy. Thank you!
January 2023 by Sumble
The service is mediocre in store. The pharmacists are nice however on the phone they cut the call midway because they had a patient. While talking to staff on the phone, I am still a customer so the service should be the same as if you are talking to someone in real life. Also, they confirmed with me that the pharmacist would be available on Saturday, but when we came the pharmacist was not there to administer the vaccine we already paid for. Therefore they wasted our time!
