November 2023 by Iqra Hussain
My grandmother gets her blister packs delivered every month from here but for the past few months they have not been delivering them and I?ve been going to pick them up. Last month they told me that for November they will deliver her blister packs three days before they run out. They have not delivered it and due to this she will have to miss her medication for a day. If they were unable to deliver it they should have contacted us to go and pick it up but did not even do this.
July 2023 by shahid khaqan
Terrible, Never, ever go there, This chemist is the worst I have come across, consistently unfriendly and unhelpful. I would give it minus stars unfortunately its not an option. The staff is so rude its unbelievable. They will keep on lieing with you that you have already collected your prescription, when you have not collected, even surgery is saying they have your prescription. Bad review is not enough they need accountability.
May 2023 by Siddiqui
Helpful staff, reasonable timing, convenient location.
October 2022 by Jas Singh
Good service, the opening times can be a bit weird on certain days when you'd want to pick up a medication but minor and the staff are friendly and on-hand. Usually not waiting too long though and its easy to phone in advance if needed. Parking nearby in a side road and good bus links.
August 2022 by Mix World
This is one of the worst Britannia Pharmacy. All the counter stuff are useless. Every time I go there to pick the medicine than they can?t find the prescription while it?s seating there. The staff doesn?t look it properly. I always go there to pick up my medicine when I receive the text and says it?s ready to pick up and still all the staff can?t find my prescription. They need more training. Also, last 6 months they are stealing my medicine. Always half of my medicine is missing and I reported once and they said just open and double check it. Why I?ve to open and double check it?? It?s your job to give my medicine. I?m going to change my pharmacy because they are not the right pharmacy. I always running behind of my medicine because I always receive half of my medicine. ???
August 2022 by Abida
I called today to make an enquiry over the phone, regarding a certain medication and if they have it in stock. The lady on the phone was helpful and patient while I was looking for my NHS number. I'm very pleased with the service I received over the phone.
July 2022 by Bookish Abida
I called today to make an enquiry over the phone, regarding a certain medication and if they have it in stock. The lady on the phone was helpful and patient while I was looking for my NHS number. I'm very pleased with the service I received over the phone.
June 2022 by Joker Joker
Great Service, open till late even during public holidays whilst all the other pharmacy closes early.
January 2022 by ???? ???
Due to Covid-19 Dr prescribed medication to be delivered to my home. It prescribed on Saturday 8 January and today it is 11 January and still waiting for my medication. Completely unprofessional, irresponsible staff.
September 2021 by ankit kumar srivastava
Great experience, no issues till date. ?
January 2019 by Abdul Bari Aboobakar
Their pharmacy section is one of the worst from among the many I've been to. Repeat prescription ordered through them and they will not have stock of it. They will always say "I have this medication but not the other" . They will make you wait a day or two before they give you. The worst thing about this pharmacy is that they will not call or text you when the items are ready. You have to nagg them constantly until they say, "yes, it's ready now. You can come and collect your prescription". One of the worst customer service. Don't get me wrong, not all Britannia Pharmacy are bad. It's only from this branch.
January 2019 by Patrick J
Friendly and helpful. The items i purchased were cheaper than tesco. Hard to park though
January 2019 by shiraj islam
Best service
December 2018 by Bari Aboobakar
Their pharmacy section is one of the worst from among the many I've been to. Repeat prescription ordered through them and they will not have stock of it. They will always say "I have this medication but not the other" . They will make you wait a day or two before they give you. The worst thing about this pharmacy is that they will not call or text you when the items are ready. You have to nagg them constantly until they say, "yes, it's ready now. You can come and collect your prescription". One of the worst customer service. Don't get me wrong, not all Britannia Pharmacy are bad. It's only from this branch.
November 2018 by Mehnaz Ditta
My motherâ??s medication on the auto-request at this pharmacy is always late. Today was no exception and I rang to chase them up. The woman over the phone firstly told me the medication wasnâ??t due and so it hadnâ??t be requested, (laughing and mocking me at the same time), after I did the count for her, she told me it had been requested but the surgery hadnâ??t sent them the prescription. I asked her for the date it was requested but she couldnâ??t tell me the date, at that point I knew she was lying and so I hung up. I should have changed our pharmacy a long time ago.
