April 2023 by Aasif Osman
Great customer service. Ordered to wrong store but still managed to walk away with what I ordered within a few minutes.
December 2022 by Shafaq Haroon
Usually I visit the Ilford Agors, and this was my first time to visit Newbury park.Went to collect a large item which didnt fit in the Sainsbury's trolley. I requested Saddiq (the guy who was serving me) to allow me to use the Argos trolley to take the Product to my car, but Saddiq didnt cooperate with me. He didnt allow me to use the trolley by saying that I am not insured to use the Arogs trolley. Then I requested him to accompany me with the trolley but he refused saying that it wasnt his job to help away from the Argos serving counter.I got extremely rude and said that I should have booked a delivery instead of collection.I will never visit this Argos Again!
August 2022 by Thomas M
The shop was clean and presentable, but the email didn't mention that I would need ID for the Lego set that I was picking up on account of it being 18+. This caused a minor delay as I had to go home to collect my ID. In addition, the box was in terrible condition, presumably from something heavy being placed on top of the box. This was a shame because the Lego was a gift.On a more positive note, the customer service received was good and the lady did her job well.
August 2022 by Google user
The shop was clean and presentable, but the email didn't mention that I would need ID for the Lego set that I was picking up on account of it being 18+. This caused a minor delay as I had to go home to collect my ID. In addition, the box was in terrible condition, presumably from something heavy being placed on top of the box. This was a shame because the Lego was a gift.\\n\\nOn a more positive note, the customer service received was good and the lady did her job well.
July 2022 by Sonja Cheraitia
Great store to shop in. Outstanding customer service. Helpful colleagues, offering warm & friendly service!!
February 2022 by Lynda Reside
Val on customer service and lottery very helpful and friendly.Good all round shop for groceries and clothes
October 2021 by B O
From the very many comments on store manager Nazia this shouldn?t come a surprise. She is absolutely awful! I dread every time I come to collect a product or return and she?s there at the till. Not only is she rude and extremely difficult but she manipulates consumer and customer policies to suit her mood!The other store manager Rachel is an absolute credit to the Argos Newbury Park management team! She?s there saving grace in terms on line management in that store.
August 2021 by Amine Dahimene
Big Sainsbury, with just one cashier! They are about to close, but they don't want to clear the queue!
July 2021 by Bernica Nichollas
The manager Nazia is the worst manager I?ve come across by far. She is rude and abrupt. She has no customer service skills and she simply will accuse her customers for lying. I would avoid this store at all cost!!I use to work for Argos many years ago and from my experience, they give great training to new staff. Nazia should be de-promoted to a sales assistant and be given more training on how she talks to her customers. I won?t be shopping in this store ever again and I would advice others to go to another store e.g Ilford High Road, Romford or Beckton.If I could give zero stars I would have.
July 2021 by Palace Haunter
Disgusting. No pathway in without a car. Prejudice staff.
June 2021 by Aki Rahman
If I could use Zero, I would! I Have never met such a Vulgar 'Store manager' that Argos have allowed them to represent their Brand!I can see on other reviews here that they have been subjected to the appalling levels of customer service by the store Manager - Nazia. Absolutely no people skills, simply dismissive, a person who seems to be taking full advantage of the little authority she seems to have gained from being a store manager! I simply went to pick up an online order, which she refused me with no reason and decided to cancel the order as she decided it was fit to do so! Having called customer services at Argos, they was very apologetic of this individuals behavior, however unable to re-process the order! After months of waiting for the item to be in stock, I have now lost out due to her incompetence! Reading through the reviews here, I can see an all to familiar story with Nazia! Argos needs to listen to its loyal customers and not allow anyone with this attitude to represent them! Will not be shopping here again! AVOID!!!
May 2021 by sudhakar sharma
Good shopping Center , quite place , ample parking space . You get here via bus, trains or car. You can find here big Sainsbury?s, pound stretcher and big sport direct. Argos and Tu store is also available in Sainsbury?s store. It?s kind of small mall
May 2021 by Samby F
Vulgar customer service here. Avoid this place and shop elsewhere.The manager - Nazia is 1) rude, 2) ill-informed on policies, 3) unhelpfulIf any customer service representatives are reading this, please can you re-train this manager and pay attention to the customer service levels here.
May 2021 by mehreen khan
Why is there no option for zero stars!!!I read on here that someone else had a bad experience with the manager NaziaI am appalled by her attitudeIf you are reading this, please try and give customers at least some impression that you care about the service you are providingYou wasted an hour of my time and in the end you were no help!It makes me sad that this once staple go-to-store is now on my avoid list!To anyone thinking of purchasing here, please don't - the manager does not observe selling laws or Argos policy and you may just regret not going to another Argos
April 2021 by Radha Rani
I am disgusted with the service at this argos to say the least!My experience here has been terrible and that at the hands of the Manager called Rob, what a RUDE, UNHELPFUL human being. I went in to exchange/refund an item that was damaged and he accused me of deliberately damaging the product and refused to help me even when I came back and was entitled to a solution to my problem at store discretion and chose to be an absolute VILE person and refuse even though he could have helped.
