October 2023 by Muh Fuei
Inside Heathrow central bus station, you'll find this convenient store perfect for grabbing a quick bite, including sandwiches, snacks, drinks, and more. It's a convenient stop for travelers on the go.
October 2023 by Howard Alan McBrien
What is it about when you have "captured" customers the prices become extortionate;Bottle of Buxton water 75cl £2.89Packet of Walkers crisps 45g £1.79I feel you are abusing your position when travellers pass through Heathrow Airport (Central Coach Station).Done and dusted by me a visit to a WH SMITH whilst you take take such liberties.
October 2023 by Michael
£2.50 for a small bottle of Buxton water? What planet is this?
September 2023 by Jitendra Shaw
Terrible staff, sold me a wrong adaptor saying it will fit, but not returning, please avoid this store
August 2023 by Greg Bullock
Staff are too lazy to operate a checkout and rely solely on self checkout terminals. Loads of staff around, seemingly doing nothing. Appalling, lazy attitude.
August 2023 by Andrew Lowe
Disorganised shelves, belligerent staff. Hardly the welcome to Uk anyone would want, and the worst WHSmith I?ve ever been in.
August 2023 by Laura Katharina Riebel
Clearly they don?t care about women?s issues - a large selection of all sorts of pain killers but nothing against period pain like Feminax. Ridiculously bad company - I won?t be shopping in any of your stores anymore as the gender preferences are clear.
July 2023 by chloe collick
Didn't even want to put 1 star. Went in for bottle of water both staff were too consumed with phones to deal with clients and then refused to serve everyone waiting because store was now closed. Would of been able to have been served if they weren't consumed with their phones taking personal phone calls and wanted to close store 5 minutes early.
July 2023 by Tek G
Extremely rude service today from the young man behind the counter, he was say on his phone ignoring a queue of customers for 5 mins+, then rudely served us in the wrong order with no apologies, no thank you etc. Or any kind of communication. Unacceptable
June 2023 by Clarty Boots
Bought a chocolate bar for £1.89 that night (after I?d flown) I noticed it had come out of my bank account as had £38.89 too! There is no way I bought anything else. I suspect a member of staff is somehow managing to use the self checkout under the previous person?s payment. I?ve emailed WHSmith multiple times and tried to call, but I get zero response
June 2023 by atishay jain
Good store for buying London souvenirs and gifts like fridge magnets, keychain, soft toys, caps, tshirts, hoodies and accessories. Good stuff and reasonably priced as generally it's expensive to buy gifts on the airport. There were offers on soft toys starting at ?5 &10.
May 2023 by atishay jain (Inspiring Nomads)
Good store for buying London souvenirs and gifts like fridge magnets, keychain, soft toys, caps, tshirts, hoodies and accessories. Good stuff and reasonably priced as generally it's expensive to buy gifts on the airport. There were offers on soft toys starting at ?5 &10.
May 2023 by PRivate 2
do you guys not have any AC in your stores, it always stuffy and smelly and i a person with asthma struggle to breathe when its like this considering the amount of people it would make sense to have some sort of ventilation going on. FIX THIS !
April 2023 by Lortschy
Scam!!
April 2023 by Christopher Mouton
Either unethical or lackadaisical, I suspect the latter. Items are marked clearly and explicitly as 3-for-2, but when it doesn't ring up as such they just shrug the shoulders and refuse to honour their promotion.
