December 2023 by Rana Arslan
Camran is one of the best employer in this branch , he helps me a lot to make my bank account in TSB ?thnx Camran
March 2023 by Jeremy Glowacki
I have TSB for about 9 years now and I am regretting everyday that I am still banking with this bank. Everyday there is new rules and new issues. At Saturday you can?t withdraw money from the counter, at 4pm Monday to Friday you can?t withdraw money as well from the counter. My question is what is the point of the bank if you can?t do simple banking. I am really looking for different high street bank because I can?t be asked anymore with TSB. At least have ATM machine inside the bank so we can withdraw £2000 per day like Barclays done it. This brunch is really poor and dirty inside, the stuff doesn?t even look after the bank.
March 2023 by Stephen Dickens
Counter closes at 4. Was told "this is on our website", which to be fair it is.But when you see the branch closes at 5 on Google you're not likely to think "best check on their specific site just in case some random part of the bank closes at a different time" are you!
February 2023 by Blue Sky
I was there as my credit card wasn't working and was received a brilliant service by Mr Mark giraud manager of the branch who helped me personally.
April 2022 by Lorina Luis
Very bad experience with this Bank. The rules of the bank keep changing.Now we have to pay £5 for bank Statement copy. I hate this bank.
February 2022 by Rich Jack
Is the door of this bank equela to the money the staff have robed me with? Cuz I feel like this bank shouldn't have a door ? abracadabra faszaszadba kocsog
July 2021 by Anushka
It is such a shame; I could not give a ZERO star. Extremely rude and poor service from KUMAR.
January 2021 by P Kumar
They closed the branch with out any notice or the notice at the entrance doesn?t say when they are open again. Website has no reference to closure. Staff are inside but no one is answering the phone calls.
September 2020 by Saleem Mohammad
One person on counter, manager and other lady looked like they do not care. Took my too long to get served. Tsb always quick before now bad management making wait for no reason
September 2020 by Pavan Kumar
They closed the branch with out any notice or the notice at the entrance doesn?t say when they are open again. Website has no reference to closure. Staff are inside but no one is answering the phone calls.
July 2019 by Krisztian Kaloczy
Cannot take bloody cash out the ATM
January 2019 by Moaz Ozil
amazing service, I would like to make a special shout out to Myrah who Is always helping me. brilliant customer service from her
October 2018 by yashmin gurung
I have been with TSB Hounslow for over 8 years and over the years I did have some very bad experience dealing with cranky unhelpful staffs which made my high street banking such a chore. But today I met Miss. Fereshteh Mohamedi, she embodies the maxim of the good old day of high street banking "Know your Customer" She understood me and my problem and was patient and kind and went above and beyond to help sort out my problem for which I am extremely thankful. This world and TSB will be a better place if we had more people like miss Mohamedi. God bless her.
July 2018 by Nicky Coker
Not happy. Went in to see about changing my name as I have just married, was told no one available and to call to make an appointment. I have been ringing since last week everyday yet no one answers the phone. Total waste of my time, whats the point in giving out phone number if no ones there to answer your call. ð??¡
July 2018 by I ?IM1? M
I have banked here for over 20 years and I can say that the staff are absolutely wonderful. They are always very courteous, polite and always willing to help you. I've not ever had to wait more than a few minutes unlike other banks, and best of all, you can call the branch direct and a member of staff will answer your questions. Best bank hands down.
