January 2024 by Marta D
Queuing most of the time...Good product, good price, and paper bag is free.
January 2024 by Ritu Mishra
This primark it's just ohk for me because I can't find any good collection of clothes not too much options and men's kids are definitely horrible u find nothing
January 2024 by Bhumika sahi
Visited first time at Primark Uxbridge, it was good but clothing size were all left XL, XXL which was not worth shopping there, rest all was good.
December 2023 by Vishnu Parasram
I usually do not have any problems with Primark. Today was an exception at tge Hounslow store. I purchased some items of clothing on 23rd December for Christmas presents. They were wrapped on the day of purchase.On Christmas afternoon they were unwrapped and we discovered two items were the wrong size. They were then put into a plastic bag which was new ready to be returned to the store in Hounslow for a straightforward exchange. Got to the counter. The lady then proceed to SMELL the items,went to a guy who also SMELLS it I was then told they can't accept it because it " DOESN'T SMELL FRESH". I was rather shocked at this. It went from store to gift wrapped, put under an indoor Christmas tree within 2 hrs. Returned with the tags and labels till stuck on. HOW CAN IT NOT BE FRESH???????These two people really needs to be trained to work in retail. As I was gearing up for an argument, another lady came by, and said to exchange the items.Their ( two employees I saw. Young female and male) customers service stunk. Get some proper training.
December 2023 by Santosh Vishnu Bhadale
Best clothes & very cheap prices. ? best service ..Most of the clothes are made in Bangladesh ?? .I was bye Shirt,trowser & shoes still I am using it..
December 2023 by Eileen Hayes
Helpful staff found me the warm PJs I needed to meet this current chill factor. One lady was very polite with the elderly.
December 2023 by Krishna Prasad K
Good selection of clothes catering to various age groups. Reasonable cost and highly recommended
December 2023 by Thasneen Muhammed
Excellent place to buy clothes and accessories, but most of the products are own branded.
December 2023 by amelia pinto
Renata is always helpful and helping other customers very smile and jovial always fun to watch explain some details to senior citizens my one of the favourites ?
November 2023 by Har Preet
I liked the customer friendly environment as well as good brands available in certain low price
November 2023 by franklin thomas
Good place to shop.. lots of items @ variable prices for a good pick & choose...
October 2023 by Clare Rivers
Although it was a lot more organised than it used to be; the lack of a designated returns/customer service desk is very disappointing; having to queue up at the till (which is and always is extremely long and exceeding the queuing system) means you have to queue for about 15 minutes (minimum) before you can speak to a member of staff that clearly has better things to do than serve you. The whole process is very frustrating and disorganised.
September 2023 by B L
So I went there om Saturday morning to shop for some items, and immediately the security guard started following me around the store. So I left. I am not paying money in a store that discriminates against customers.
September 2023 by Chamakura
I am happy with the products in Hounslow Primark. Today I went to return a item which brought from this store, staff refused to take it, it's because of the one tag was slit, upstairs at billing counter the male manager was there, he dnt have the time to talk to the the customer, female staff was also, rude, dnt even greeted me, one of the assistant she was dealing with other customer, she interfered, her behavior was so rude, she was doing unnecessary comments on me with other customer, I dnt know the names, but they were all Asians. I am an Asian too... I felt like they bullied me. I jus left product there at the counter .
September 2023 by Jake Hall
It's okay. I struggled to find clothing in my size 3XL. I found 2XL but it's too tight for me as I'm a larger man. And it looks like they don't cater for larger men here.
