I visited this store with full intention and details to switch from EE to O2 and also purchase a flagship phone on contract. Robert (if his name is right) from the go was just rude and arrogant. I had done my research. He did not treat me well and was laid back as if he was at a beach resort. If this is how your staffs... read full comment
August 2025
I had a very disappointing experience at the O2 store on Hounslow High Street. The staff at the customer care desk was extremely rude and unhelpful. He didn’t even give me a chance to explain my issue, and when I tried to speak to another staff member, he snapped at me saying, “Are you out of your mind? Can’t you... read full comment
July 2025
Today, my husband and I visited the O2 store because I had purchased my phone from there in December, and recently I noticed an issue with the battery. We wanted to have it checked, preferably by Mr. Vaskar, who had assisted us before. However, we were informed he might be off today.
Welcome to O2 Hounslow. Discover incredible mobile phone deals from popular brands like Apple and Samsung, along with flexible SIM card contracts tailored for your convenience. With Priority, you can enjoy exclusive rewards, early access to tickets for gigs, and exciting prize draws. Our friendly team is here to assist with the latest technology and to help set up your new device. Come and visit us today.
