September 2023 by Karan
Recently to this store on the morning of a wedding, still not sure what I was going to wear as I had been so busy in the days preceding. Ansol was extremely helpful, suggesting what I could wear to match the jacket I already had. I was very happy with my outfit having purchased trousers and a tie with Ansol's help. Thanks Ansol - really appreciate it!
July 2023 by Sophie Chaudry
Raheel saved the day!!! Sourced my fiancés wedding suit even though it was sold out everywhere. Found the jacket, waistcoat and trousers and tailored it to perfection. We were one happy bride and groom!
June 2023 by Anthony ?Crazy AnTz motorcycle? Joseph
Never got what you need always have to order online. The customer service is excellent
October 2022 by Z S
Moss is a good company but this branch is trash, suit ordered online then when you return it you get accused of wearing it even though its all still new, atrocious to even be accused of this and then make out the exchange is some sort of favour to you. I will never go here again
October 2022 by Balbinder Sall
Great service by Moss Bros in Hounslow - Dee the store manager was excellent and provided a first class service, transaction number was 0670001076357. Excellent service by Dee. kind, caring and attentive. Thank you.
August 2022 by pards singh
Experience was brilliant the assistant Manager Abdalla is a true expert in customer service and made to measure Experience was exceptional. Hounslow store was a great service
August 2022 by Macson Jude
Excellent customer service!!! Very helpful staff!! Love the way they treat their guests, extremely satisfied,with the service provided.
August 2022 by muhammad bilal
Raheel is brilliant! He helped out with choosing the right fit and was exceptionally courteous in his approach. 5 star!!
August 2022 by Haris Tauqir
Bought suit today. Raheel was very helpful. What a guy. 5 stars... If you ever visit this shop do ask for raheel to help you shop.
August 2022 by Jagveer Malhi
Avoid this store the store manager needs to be demoted ASAP think his name is Dee, rude and unprofessional. I have bought several iteams here in the last 4 months, 1 day ago spent just under £400 not lot but could be to others I said could you please wave the £5 charge for suit bag I just spent best part of £400 on a suit and shirt you want Me to carry it out without a suit bag if was not for the salesmen Raheel I would just stopped the purchase and walked I thought Raheel might be on commission and his customer service was 5 star ? a credit to moss bros. Definitely will not be giving any more business to this company as buy new suit every 2 months lost valued customer over £5 suit bag why sell suits if you can't provide a suitvbag like all other stores its not tesco where you have charge cause of use of plastic
October 2021 by hilal khan
Customer service has no knowledge of suits when it will arrive or has any!! I don?t know how Moss train their staff I went to another branch they helped me so good and advice what to do!! The person who served couldn?t be asked to sell the suit!! I am really disappointed wouldn?t come here again!! Waste of time and money
September 2019 by Amit Bhonsle
Nice and good quality clothes. Located at Hounslow high street, close to Primark store. This store never disappoints me whenever I am looking to buy formals / casuals shirts & trousers. Good value. I fully recommend this store for formal clothing.
September 2019 by Julie Smith
Really really poor customer service here. The gentleman who has been here for a while and appears to be the manager is rude and useless. Please moss bros sack all the staff here your brands better than the guys that represent you here!
July 2019 by Iâ??m Nix
Iâ??ve just ordered my suits made for me, in this branch and The service I received was absolutely fantastic. Zobair shirzad measured me and made sure everything was spot-on and he was very professional spent over some hours just following me, if you need a tailored suit ask about him in the store. Thanks again Zobair.
June 2019 by Martin Fox
This was the second Moss Bros that I've visited in the past week, and amazingly the customer service was even worse here than at the previous one!
