March 2024 by vimukthi vitharana
I want to commend the staff at KFC for their exceptional customer service during a recent visit. Despite it being a busy lunch hour, the employees remained calm, courteous, and efficient in serving each customer. They handled the rush with grace and ensured that everyone received their orders promptly and accurately. It's evident that KFC prioritizes customer satisfaction, and I appreciate their dedication to providing a positive dining experience.
March 2024 by sadheera mahanama
I was incredibly impressed with the customer service at this KFC. The staff were friendly, attentive, and went above and beyond to ensure our dining experience was enjoyable. They greeted us with warm smiles, took our orders promptly. It's refreshing to receive such excellent service in a fast-food setting.
March 2024 by Malinda Weerawarna
We had a great time with delicious chicken. The restaurant was very clean and tidy and very friendly staff..Excellent service! Highly recommended.
March 2024 by Ziwar C KOUDSI
We don?t have management the manager does he doesn?t know how to speak with the customer Ask him, do you have a chicken leg? Can you send me? You don?t have? We?ve got Your legs, this guy how become to be manager I don?t know. Tell me go to speak with the solicitor.
March 2024 by PRATHYUSHA
Absolutely fantastic experience at KFC! The service was excellent, with friendly staff who were attentive and quick to fulfill orders. The food tasted amazing, with the perfect blend of flavors and just the right amount of seasoning. I highly recommend KFC for anyone looking for delicious fast food with top-notch service!"
March 2024 by Jenitha
Amazing team work guys keep
March 2024 by Ushamini Srivinayagam
Amazing team and product taste
February 2024 by Khushi
went last week and i agree with the negative reviews. the staff at this place seriously need to be checked - worst customer service i've ever
February 2024 by Samhitha Reddy
The staff are very kind and amazing. The food is very tasty.
February 2024 by Laima Pezinskaite
perfect cozy place fast service staff friendly everything worth 5 ?????
February 2024 by mezbin Padania
Food was not hot and not providing ketchup.
February 2024 by brian siwela
I turned up for a quick bite to eat only to be told that the vegan burger "was out of stock". Disappointing and disheartening. The place was packed but on the basis that I was not able to get anything to eat, the rating is sorely based on the fact that I had nothing to eat I wouldn't recommend it.Vegetarian options: Not in stock ?
February 2024 by Neda Miskdj
One of the most unprofessional and rudest people I have ever met. The customer service was extremely poor. Their team leader on a Saturday evening even more unprofessional then the other employees. Wound not recommended. She refused to give me.the managers name. The other emoployes tried to justify their behaviour and kept referring to to website complaints system. I asked 5 times for the stores managers name and working hours but they were so rude and arrogant and kept asking me to complain online. I am fully aware of how the online system works. Its useless hence why I wanted to speak to the store manager. They cannot refuse to give a customer the name and working hours of the store manager but they did. This is the second time they have discriminated against me. I have witness the staff treat others the same way. Something needs to be done about the hounslow KFC employees.
February 2024 by Kat Kls
very good customer service, and excellent food
February 2024 by Daniel Newman
This is the most efficiently-run KFC I've ever been to. I had great, polite and friendly service, received my food promptly, and the chap who served me was polite and friendly. The restaurant is tidy and clean, and had a great atmosphere. I'd rather come here than anywhere else on Hounslow High Street when I'm looking for a reliable meal.
