April 2024 by ynw maciek
the room itself was even nice, but the bathroom was a disaster, a broken door handle, a door that couldn't be closed, a small shower, some brown stains on the floor and on the toilet paper???????????????the service was very nice and helpfulthe location is not very interesting, the airport is next to the hotel, planes fly every 5 minutes, while I was standing in front of the hotel with my friends, a homeless man approached us and started harassing us
March 2024 by Yaman Salam
Not the best experience ever, the building needs a lot of maintenance. I usually choose Ibis for price and full functioning basic services, which here does not provide any of them. Disappointing...Noteworthy details: The building is old and needs maintenance, like the closing button in the left is broken, it's not clean and smell, small things but irritating
March 2024 by Deepak Dias
Excellent place for budget stay, courteous staff & clean room.
March 2024 by Karen Allen
Food & drinks: Great
March 2024 by nikki sikani
I didn?t come to stay but I do come to eat here for breakfast through the ?too good to go? app and I love it here it?s clean, delicious food and I get a decent amount servings aswell. Elizabeth the young lady working in the cafe is so kind and gentle which is really good for someone like me with anxiety including Maria who seemed to be an awesome lady and doesn?t need much sugar in her tea cus she?s sweet enough haha. All of the staff are so friendly and welcoming btw and would definitely be coming here for breakfasts all the time!! Thank you ladies
March 2024 by Lisa Benton
Room was not very welcoming and was slightly grubby and when checking in staff just looked moody and
March 2024 by Bayo Adeyoriju
The service at this hotel was superb and the receptionist (Vanzia, Tasneem and Mariana) were most helpful during my brief stay at the hotel. I will encourage anyone to stay at this hotel if you have a long layover in LHR airport.
March 2024 by André Dagenais
We had to spend a night at this hotel due to a canceled flight. The room was not really clean. Strange hair of all sorts all over the sheets and pillows. There was no hot water in the shower, the bathroom was dirty as well. Due to the cleanliness of the room we did not open our lugage or let anything sits on the floor. The rest of the hotel reflects the situation in the room. If we knew, we would have stay at the airport and sleep on a bench.
March 2024 by Deepak Chachra
Good stay for the time we were there for... 2-days business trip.A good, nice and comfortable room with good breakfast at a location close to the airport.Would recommend they add the free shuttle from the airport for drop and pick-up
March 2024 by Valentine Bucciarelli
We stayed in the hotel with my students. We were a school group (73 pupils and 7 teachers). It was perfect. My students, my colleagues and I would like to thank all of the staff for being so great with us. I particularly thank the manager who was always in the bar/restaurant, he was always there for us and we really appreciated it. Unfortunately I don't have his name or an e-mail address to thank him. Hope someone can do it for us. Thank you one more time for everything. We would definitely come back for our next trip with our students. Thank you. Best regards. Valentine Bucciarelli (from Belgium)Rooms: TopSafety: Parfait
March 2024 by Aspirant
Good value for
March 2024 by Rachael Dunnill
A get what you pay for situation - cheap considering it?s location. despite this I would have thought that every hotel should offer 2 pillows per guest! This was not the case here. Rooms were certainly not soundproof. Parking was relatively easy - note this is an extra Charge.
March 2024 by Luke Strangeway
We attended this hotel yesterday on the 9th of March for a one night stay. When we arrived at the hotel with our coach and other members of the bus they gave us the wrong keys so we had to wait around 20 minutes for the correct keys. After we had received our correct keys we arrived at our ?twin bedroom? only to find a double bed and a SOFA BED (this is not what we paid for). The sofa bed was hard and you could feel the springs coming through never mind the old age of the pillows (that have been well used). The SOFA BED also didn?t have a quilt so we had to find one ourselves. Hardly any sleep on these beds don?t recommend booked a bed here or breakfast. Now this is because we woke up and went for our English breakfast and the bacon was cold and stale, the turkey they served was sticky and tastes horrible and the only hot part of the meal was one singular sausage the rest was cold and not just that but it also took 2 members of staff 10 minutes to make one cup of tea in a bar with like 3 customers. I don?t recommend this hotel as nobody new what they where doing and it is also 1 hour away from the centre of London :)
March 2024 by Marcel Perez-Ayala
Location to airport is ok. Takes about 20 minutes with the shuttle bus. You do have to pay for shuttle. I believe it was 6 or 7 pounds per person. Location to London if using public transit is a little far. About 30 minutes. With Bus and then tube but we did it several times and it was actually kind of fun. The rooms were clean and quiet. The breakfast looked really good although we didn't take part. The Town of Hounslow is also a nice stroll with nice shops. All in all great value in my opinion.
March 2024 by Daniela Zaror
Very good atention, very nice the girl that works in the bar. Sylwia & Gonzalo are the best!!!!!???
