March 2024 by Gary Knights
The team here are helpful and informative
February 2024 by Shantanu Banerjee
This pharmacy is managed by unprofessional staff who don't know how to deal with their customers with respect and understanding. They call over the phone to discuss with the patients and expect all their calls to be responded immediately. Very poor service quality and unempathetic towards patients !
February 2024 by Shashi Aul
Bad service?? you have to take responsibility to check what have you ordered, most of the time the order is not complete and they take no responsibility to tell you! You have to check.Secondly very bad answering the phone service, after good 20 minutes they ask you to leave a message and you get cut off. How frustrating.Half of time their system is down and they cannot check.
November 2023 by Miss mattoo
Excellent customer service and an exceptional delivery driver who's name is Craig , he is a reliable person who is great at his job. Thank you to the wonderful staff at Herbert and Herbert pharmacy ???? great job guys.Miss mattoo
November 2023 by KitKat Sidhu
Excellent customer service and an exceptional delivery driver who's name is Craig , he is a reliable person who is great at his job. Thank you to the wonderful staff at Herbert and Herbert pharmacy ???? great job guys.Miss mattoo
November 2023 by Warren Bates
A massive thankful to Tariq and his team, after spending weeks going to pharmacys with a prescription, and receiving no help from any of them, finally found Herbert and Herbert who were amazing, and sources my much needed specialist prescription... a big thank you to all
August 2023 by Harry McKnight
Made a special point of looking to see if they had in stock what I was after and that they were open. Complete waste of time as they were closed, several staff looked like they were stock taking but completely ignored me. Not very impressed, difficult to sell stuff if you're not open as advertised.
July 2023 by Saba Chowdhry
Excellent PharmacyI have been a regular customer with this Pharmacy for many years.Pharmacists and staff are friendly, professional and very helpful.They are extremely efficient and reliable when supply problems encountered with my meds.A big thank you to you all.
July 2023 by Patricia Scanlon
l recently visited the UK with my mum. She is elderly and unfortunately her suitcase got lost at Heathrow airport. The suitcase had important medication in it. I decided to visit Herbert and Herbert pharmacy on Staines Road to seek advice. The staff were so helpful providing me with information of what to do and ensuring my mother was not without her medication. I would highly recommend Herbert and Herbert pharmacy.
July 2023 by Gerald Bakalli
Excellent service and polite . Well done to all
July 2023 by mike Bektas (Coco)
This is top chemist, supply problems or not you can rely on Herbert & Herbert to find your prescription items. They keep a massive stock of drugs and go just bit further with very pleasant staff and great pharmacists to assist.
June 2023 by Romina Alcala
The guy there is fantastic really professional and on the top of things!!
March 2023 by Emma Moaz
I was in standing in queue of 3 people and 4 staff members were inside and no body was attending me when I requested one lady please come she was a bit rude and said am with customer
December 2022 by Bea bee
Amazing ,fantastic attentive staff .I changed over to Herbert&Herbert106 Staines Road, After more than 15 years with the big high street chemist chain who were just terribleWith their attitude to pharmacy customers. I had to wait 9 days for anti biotics I needed. Even for repeat prescriptions up to 7 days wait. With Herbert&Herbert I had my medication delivered free to my doorWithin 24 hours. FantasticIThe other one charge £55
October 2022 by Sansar Singh
When you receive the prescription you inform, when ready, you deliver .What a fantastic service. Thanks all the team at Herbert &Herbert.
