February 2024 by Jan Egiert
Good coffee in good place ;)
February 2024 by Ben Ben
Nice location to have a sit on and enjoy a nice coffee..Today comes and the first things staff asked how I can help you"No good manner, no good morning!!I'm very focused always in welcomes wich make a day better for many peope!!Serving coffe as "human machinerie" and a nowadays matter and and a bad things.Let's start always saying "hello how are you"!!
February 2024 by Samyuktha Bhavirisetty
Good coffee, and a relaxing atmosphere.
February 2024 by Queen LCV
Filthy & dirty with inattentive staff.Old torn furniture & chairs with leftover food littered across the floor!The staff had to be asked twice to confirm my order when collecting, which was made negligently as well with no cutlery for the dessert ordered or any toppings, sprinkles 9f cocoa powder on the drink!The pecan slice was as hard as a rock & literally be broken with two hand for it to be esible withno taste of pecans at all!Overall a horrible & very disappointing experience which was also mentioned to Costa almost a week ago in their survey - with no acknowledgement or reply of any sort!
February 2024 by Aswin Anand
Rude behavior from the staff. I bought 2 hot chocolate and the lady staff inside gave me a cold chocolate instead.... This is my first experience from costa... Extremely
December 2023 by Skyler Marie Rose
Very friendly and chilled. I love getting a hot chocolate and chilling before my studies. ?
December 2023 by Victoria Martinez Ferrer
I went to Costa in Hounslow high street in front of HSBC, I gave one start because it is not possible give them less, Alexandra,the coffee maestro should change job, but her college too, both of them should be fired, they are rude, doing faces to customers completely unacceptable behaviour if you work in customer service, as a Manager in same kind of business I will fire that two ladies in the moment, people like them only give bad name to the business and to the barista that do good job
December 2023 by Gobo Hani
I went to Costa today, December 12, 2023, at seven in the evening. I found workers who had no experience in making coffee. I also found that they were busy cleaning and raising the chairs above the table in 80% of the store, and there was no rest room, and dust began to spread throughout the place as a result of the use of a manual vacuum that is not even an electric one. Then I went outside and found all the tables with empty cups and a completely dirty place, so I left the place and went to another place. It was a very bad experience.
December 2023 by Lillymay Sparkes
Love costa the food is fab the service is quick and helpful and plenty of seats easy 4 wheel chairs and hot drinks little bit expensive but worth it as could quality of drink and foodVegetarian options: Cakes some sandwiches and drinksWheelchair accessibility: Ground floor with ramp and tables and chairs out side also disable toilet
December 2023 by brian siwela
It's really sad to say.......coffee is just not worth it anymore, especially if you're having a milk alternative. I'm not visiting as regularly as I once did - I can't justify the cost. The availability of vegan options is hit and miss. The staff are brilliant but the cost is meh.
November 2023 by Geoff Tibbitts
As always a nice cup of coffee perhaps could be a little
October 2023 by Love life you Live
Love to spend time with my husband here... Very good service. Great smell and taste of the coffee..
September 2023 by Hayley (Hayley)
Always 1 of my fave stores.stopped by for the returning maple hazelnut latte.did not
September 2023 by Shehriyar Khan
Always get a mocha from here. Amazing careful tho you wont sleep its strong!
September 2023 by Amy Yan
The two staff members are racist. The girl is using her phone to text instead of serving customers, and she is not paying attention. They don't want to serve me because I am Asian? The guy charged more than the price listed on the menu.