June 2022 by Byron Lovelace
Security guard followed me around the store. I had to confront him and \\\"ask permission to shop\\\" in order to get him to leave me alone. I am sick of the way shops security discriminate aginst customers. If I was a thief what exactly am I going to steal in here? How would I expect to get away if there are security cameras in and out of the store? Its ridiculous. I am not going to shop there again. I would also add the young woman on the fragrance counter is completely useless.
June 2022 by Pauljason Fernandes
Today I went to collect my medicine prescribed by my GP yesterday.\\nIt was just routine day to day medicine Omeprazole and iron.\\nIt was shocking to know that they don't have the medicine in stock with them and they have ordered it and it will come tomorrow.\\nIt was disappointing for a pharmacy like Boots to say that.\\nThe pharmacy attendant was not too helpful with her answer.
June 2022 by Marcin Zielinski
I went there especially to check the smell of \\\"Composition\\\" perfumes and I've been told that they don't have any testers and I can buy it without knowing if I like it or not. Obviously no returns. Totally wasted my time.
May 2022 by Davinder Chadha
Repeat medicine order not actioned for 4 days, no text message sent.\\nAt the counter.dispensing staff displaced cavalier attitude to duty of care. Having told to wait for 10 min, went on lunch break without dispensing or telling colleagues of undispensed prescription, I had to wait 30 minutes when I approached the counter again to find the reason for delay. The manager apologised on behalf of the member who was still on lunch break.
April 2022 by Jag Juneja
I went to buy vitamins for my kids, and Waresha who is the customer service advisor was extremely helpful and went out of her way to help me buy the right products.\\n\\nI recommend her services to anyone. She is very polite and helpful.
March 2022 by Pink Skies
I Went into the Boots store in Hounslow High street today and was very impressed by the standard of customer service given by a lovely Beauty Sales Assistant named Cristina, who works for No 7. She was very respectful, warm, and went out of her way to help me. I will definitely be going back to the same store in the near future. A big thank you to Christina!
March 2022 by Anuja Arora
A drug house , the medicinal one? is quite an interesting place with counters full of cosmetics and home care utility items as well. The staff is very polite and helpful. It is quite famous for instore medical products.
January 2022 by ONLY1PUN
Was busy the day we went. Usually it's not too bad but in this particular case the que was long. Staff had it under control though and kept it moving.\\n\\nThe products are quality and affordable and staff are always helpful.\\n\\nIt helps having the opticians instore too as my son needed new glasses which we had help with on eye test and the actual glasses required for him.\\n\\nThe store is in a great location with easy access of transports. Not too far from home so this helps too.
September 2019 by Carol Thorne
Really good and so fast to change your wheel
August 2019 by Laura F.
Big Boots with pleasant and helpful staff.
August 2019 by I I
Boots is lagging behind in prices and service. Most of the things are expensive than competitors and service is average as well. But if price is not your problem than boots is the best place for Medicare and vitamins.
August 2019 by Nauman Qureshi
Very cooperative staff, specially a handicap Lady is very best in customer services, really amazing how she come to know that some customer needs guidance.
July 2019 by Jay Khan
Staff working there is very helpful and understanding. They easily understand what you need... Very informative indeed.
May 2019 by Ken Peters
Despite my ambivalence for Hounslow's shopping facilities you cant go wrong with Boot's, can you. I got what I wanted and was assisted by members of staff who are a bit thin on the ground. Costs have to be cut somehow and staff are the biggest controllable cost. I know, I'm an accountant and understand this sort of stuff.
May 2019 by Alnasir Chatur
Watch out for the sales. Cheaper than duty free on items especially perfumes. Loyalty card rewards very good.
