July 2025 by Oxana
Nice experience. People very friendly in this shop.
August 2024 by Zofia Brand
lovely staff and amazing shopping experience all round
February 2024 by Jay Lindner
If you wish to donate or to indeed purchase to help a charity, then do not use this store. The staff are rude and have no idea how to deal with customers. Becky the manager who seems to think she is running a high end boutique in Mayfair is clearly out of her depth running this simple charity shop.Recovering from 3 heart attacks my daughter and a close family friend, Decided to spend the afternoon shopping and getting some lunch.On entering the sue rider charity shop we was instantly met by the rather patronising manager . Having selected several items to purchase, I was suddenly stopped by the foreign member of staff who accused me of stealing and putting something in my pocket. Even after I emptied my pockets she continued to tap my pockets with a coat hanger still not believing me (with empty pockets!!)This is also while constantly referring to me as "man" like some cave woman.This whole experience was extremely embarrassing and traumatic has done nothing to help my already fragile state of health. Thos involved and the organisation ahould should be ashamed of themselves for operating in such a poor and unprofessional manner.
February 2024 by madam max
This was the worst shopping experience ever .my friends and I were having fun with the staff and was about to make several purchases .a lady staff with very hard to understand accent started tapping my friends pocket with a hanger and said man you have something in your pocket we thought it wSs a joke but she meant it and proceeded to tap him say ing emptying U have in pocket..how she came to this conclusion vwe still don't know my friend got very upset he has just had three heart attacks . Not happy at all about how you have treated him .staff need serious training in customer service.
December 2023 by Dupree J
Phoned them multiple times to enquire about a purchase. Picked up the phone, said nothing, even in response to saying ?hello? multiple times & proceeded to hang up the phone. Was not a connection issue as I could hear background noise. Phoned multiple times and was met with the same result. Unprofessional!
October 2023 by Kaye Macmaster
Just had Josh talk to me in the shop , as he works their What a smashing fellow very happy, to help keep up the good work Josh
August 2023 by Amina Ahmed
Horrible customer service. I just had one bag lady refuse to take it and spoke rudely.
October 2022 by Emma G
Shut down now a tanning shop
January 2018 by Andrew Bickers
Good place to shop
June 2017 by Janina Petreikiene
The most wonderful service I agree with
Nice
Warm
Understandable
Exhilarating
The most beautiful women
Love this shop and staff :*
