January 2024 by Brian Rain
Pre booked for NY Eve.Restaurant busy and very few staff.Our waiter was direct ( polite for almost rude!)My wife ordered a veggie dish...but meat dish served up...no apology... although was exchanged quickly.I ordered burger dish and chips..as we're my friends we're cold.Don't think prices charged were reflected in service or quality of food presented.Vegetarian options: Limited
January 2024 by DEREK SILK
Good food, good service.That review was 4 years ago and my wife and I have been eating here about 3 or 4 times a year since it opened.However today's visit was disappointing. My wife ordered the sea bass and there was only one small portion of the fish even though the price has increased considerably ( which i can understand in the present climate) In the past you used to get 2 pieces though. It was explained to us that they used to give 2 much smaller half pieces, which I'm sure is not the case.Also for dessert we ordered a new item on the menu which included chestnut ice cream and wafers. The wafers were like cardboard and stale and the ice cream was chocolate. After querying this one member of staff said the chocolate ice cream had chestnut in it and another person said they had run out of chestnut and substituted chocolate instead without advising us if this was OK.Not impressed.
January 2024 by Kim Martin
Very poor experience here for lunch. Food was pretty disappointing and waiter was unfriendly and seemed like he didn't want to be there at all. We ordered our main and dessert at the same time as we used the set menu. They took our plates away and literally brought our deserts out straight after, which I've never had before. We ended up having to ask for the deserts to be taken away as we couldn't even think about cake that soon after the main meal. Not that it was worth taking away. The 'best ever prezzo chocolate cake' was horrible. Food on the menu online is also not available in the restaurant. By the time we left, the restaurant was pretty much full and there were only two servers. Took us quite a while to get our bill.
January 2024 by Ken Key
Great service and a good friendly atmosphere without being pressured, nice hot food. Spinach Cannelloni was excellent, well done in a busy Christmas period, thank
December 2023 by Barb Middo
Had a birthday celebration, with family, at Prezzo Hornchurch, as we have done for the last three years, and am feeling very disappointed. As we are a family of 13 we were always seated upstairs where we didn't feel that we were interrupting other diners and it is lovely and bright. This year, we were seated downstairs at the back of the restaurant, which was dark, dismal (no Christmas decorations at all), and on top of the disabled toilet. Some of our food, which had to be pre-ordered from a very limited set menu, arrived cold or tepid and had to be sent back to the kitchen. I think that as we were so far away from the front of the restaurant and the other diners, the staff forgot we were there. Sadly, I won't be back next year. Sorry.
December 2023 by fabio sousa
I've been dinning at prezzo hornchurch with my wife and I just can say Wowwww... They have been so friendly and looked after us all the way..they made us feel like family and that, you can't find everywhere..the food was delicious and cooked perfectly . All this paired with beautiful Italian wine was the cherry on top of the cake..Thanks to all the staff for our amazing evening,we will see you soon
November 2023 by Stance 118
A nice evening, food very good, and a good atmosphere, A+
November 2023 by Tyler progammer
Food was excellent. The toilets are upstairs and they are steep. Staff are all friendly. There is a problem its card payment only.
October 2023 by Hossain Zahid
The food here is horrible. I came to eat with friends and family and the staff was very rude. The staff was checking her phone while taking the order and when the food came in, it was blend and tasteless and most importantly the food was cold. Never come to eat here?
October 2023 by James Patrick
Food was excellent and we were glad to see that you have a separate vegan menu .Parking just a minute away .Kids friendly.
October 2023 by iulian9001
Great service and food, friendly staff and nice atmosphere.
September 2023 by GeorginaL647
We had a really good experience here last night. We are 5 very old friends, and we were catching up after not seeing each other for a while. Vlad was very patient with us when we still hasn't ordered our food after half an hour. He was attentive and helpful throughout the evening. The food was good for all of us, and it was reasonably priced.
September 2023 by Atiya Davids
Delicious vegan food. Very, very fast service. Very kind and friendly waiters. Beautiful atmosphere.Dietary restrictions: Vegan options available
August 2023 by Priesh Patel
We use to go here so much and the food is good most times but they have put their prices up so much and made the portions so small, that they don't fill you up at all. Would not go back, shame.
August 2023 by Ellen Pereira
BAD service and poor food - avoid avoid avoid!!We visited today 25th August lunchtime only because we had some vouchers to use up, we wouldn?t go to Prezzo otherwise. The male waiter had zero customer service skills and no manners, he stood with his arms folded, he did not check on our table during the meal, he plonked the dishes down and went. Him and the female waitress disappeared out of sight for about 5 minutes so I had to get up and walk to the bar to find one of them. I asked him to bring over some Parmesan cheese for one of the pastas (which he did not offer), and I asked for some bread to mop up my WATERY risotto. Risotto should NOT be watery (see photo) appalling quality I would absolutely not pay for it with my own money. The manager bought some bread over for me. The man waiter didn?t say anything when bringing our bill, after the bill. The sooner Prezzo shuts down for good, the better. ??
