July 2022 by nuri usta
Don?t understand why many people complain about \\u0026 shopped tens of times and all good experience 5/5
January 2022 by Terry Brown
The staff at this post office are both rude and abrupt. Their customer service skills are zero. They all need to go back to charm school.
October 2021 by Elaine Sumsion
Be careful when sending parcels from this post office. I was told it would cost over £8 for next day delivery. Luckily I had checked Royal Mail website and it said £3.80. The guy told me this would take 3 days! It arrived the next day as I thought it would at the lower price. Do they make a profit by trying to overprice customers?
February 2021 by ST3
One of the workers in this shop is so rude and abrupt, seems like he doesn't like his job and takes it out on the customers. I've used this shop for years on and off but this morning was the last time. Change a certain staff member of lose more customers
January 2021 by Aaron Mifsud
Extremely unhelpful, only want to work to their convenience.
November 2020 by Daniel Guy
Terrible experience. Just popped in to collect my wife's birthday present, delivered by Royal Mail. Knowing I needed no other shopping and would only be a minute or so I wheeled my bicycle in with my face mask on and no-one else was in the shop. I said I was there to collect something and the server said, "yes, when you take your bike out you can". I said that I didn't have a lock with me, there was no cycle related sign on the door and seeing as I was now inside, could they just serve me. He said no and again told me to get out. I had to wait for a passing member of public to kindly watch my bike while I went in again. I showed the email and I'd and the server slid across a slip for me to fill in. He asked me if I brought my own pen, to which in obviously replied "no". He preceded to tell me off saying that I should have brought one and that he won't serve me next time if I don't have one. I took his pen, filled out the slip and left, telling the server that I wouldn't be back and that I'd be leaving a review. Terrible experience and absolutely no sense of community or flexibility whatsoever.
November 2020 by Ann Hope
I,m sure they could rig up a more private area than this. Staff do not know what they are doing. I will never use that post office ever again.
September 2019 by Nik Webb
The service here is rude, perfunctory and they only survive due to being a post office and its location. The staff have zero social skills and treat most customers as if they are getting in the way of something better.
June 2019 by Tony Parker
Best post office in Hornchurch, very kind, helpful person and multi-skilled person super fast, only down side limited service 7am - 9am and 5:30pm - 8:00pm no cash withdrawal and long waiting time to serve at the post office as I see the shop was getting busy.
June 2019 by naveed zafar
Extremely poor customer service , very rude person I ever met , went there to post something on Saturday around 4:00pm but told that the timing is 1:00pm I have explained that I phoned at customer services and told that it till 8:00pm the guy who serving said to me â?? Do not lie to meâ? . I was like in hell very angry ð?? .
May 2019 by Kevin legg
The post office is not open until 8pm !!!
February 2019 by Tiffy Tiff
The rudest and most incompetent person I have ever encountered. Go a few yards further to the High St branch where you will always be treated like a human being. Gastly people attempting to give the public a service that have absolutely no idea what the hell they are doing! Deserves ZERO stars!!
October 2018 by Hollyparkinson
My partner tryed to pick up parcel and person was being difficult saying it not there but I know it is because parcel force delivered it there
April 2018 by RebornsLoveable Reality
My partner tryed to pick up parcel and person was being difficult saying it not there but I know it is because parcel force delivered it there
April 2018 by Maria Goldfinch
Went to use the post office which on here says it opens at 7am but the guy over the counter says it opens at 9am - now having to bring the parcel all the way into London. Please update your records!
