Clothing Stores in Hornchurch, Greater London

“The team and volunteers at BHF Hornchurch are amazing. Meeting Jo Jo today the Manager was a privilege. Her welcoming demeanour and engagement with myself and everyone was an example of pro active service. The shop is well organised, tidy and current. Her hard work should be recognised.”

“Lovely friendly/helpful staff....... AlthoughManagement I think could use a refresher course on how to speak to colleagues & customers, refused service for an item (apparently removed but had a full shelf of them) and when said colleague called over management I was shocked by her whole demeanour, straggly dressed, annoyed look on her face, "bowled around like she owned the place" then just proceeded to say "it says we're not selling, so we're not selling it", but it was the whole over tone and demeanour that got me, and a few of the other customers agreed ?I'm a an easy going person and never cause a fuss, but she really got to me ?”

“The staff in the Hornchurch store are very kind, helpful and considerate, not like the staff in the Romford branch who were down right nasty & very unprofessional and not at all helpful! Maybe that’s why it shut down? ?”