September 2025 by Arshad
I was outside the shop from 9:00am and waited around 20 minutes, but it still hadn?t opened. Tried calling the listed phone number during that time, but no one picked up or responded. It?s frustrating when a business doesn?t stick to its advertised hours or make any effort to communicate delays. A bit more reliability and courtesy would really improve the customer experience.
August 2025 by Kalina Christev
Useless staff, never pick up the phone. I called many many times, and no answer. When I finally go in in person, I went up to the desk and called again. Lo and behold, it does ring, and the girl ignored it.
Also, the Google pin is placed in the wrong place. It's on the corner of the road, if you do ever decide to brave this small branch. I recommend going to another - this one barely has anything and they don't pick up to allow you to check WHAT they have in store.
April 2025 by Henry Katroshi
The man at the counter is very rude
March 2025 by Rahhal Nada
Staf is very rude
The Indian boy in charge of returning items. I bought a pair of shoes with a manufacturing defect and he did not want to return them.
March 2025 by Omid Shaysteh
The manager is very rude , Ugly and disgusting encounter
October 2024 by Jonathan Ellis
Good prices on clothes, customer services is meh.
August 2024 by the multifandom
The customer service is usually below average. But Lance, the chap with the lazy eye is incredibly friendly and helpful! I would like to see more staff members with his enthusiasm.. ?!
August 2024 by Adrian Froome
Never answer phones no one on check out wait is a joke all just standing around just looking at you and chatting to each other customer don't count any more
July 2024 by Pauline
Lance at the till was lovely - so friendly and helpful. Not to be negative, but a lot of Sports Direct staff give the impression they'd rather not be there, but Lance just radiated smileyness! Please don't ever let.him work in a back.office because we need people like him on the front line ?
June 2024 by Emelda Harwood
Was served by a super friendly Ethiopian lady this morning who's customer service was impeccable! Great start to my day.
April 2024 by Ian Harragan
Terrible.
February 2024 by Ship Riders
didnt have anything for under 11p
February 2024 by James Cadbury
Feels early to shut at 6pm!
January 2024 by Addis Tube
Thank you Eden such hard working women and very helpful she was wonderful and doing her job very carefully thank you Eden but this place need proper security guard I have seen weird people doing weird thing trying to hide some items this Eden trying to catch them but they where aggressive
November 2023 by Michela Paoletti
The 5* are all and only for Lance. He has given me an excellent and welcoming costumer service. He is polite, smiley and knows how to approach the clientele. This morning at 10am he was working with other 2 male staff members who have not impressed me at all. They had an invasive and cold approach for the clientele. Lance, they need to learn from you!
