August 2025 by SSI
Very friendly & helpful Manager. I had issue with forgetting to pay for fuel & she helped me solve it. ? ?
July 2025 by MAK Creates
I?ve been using this **very Shell station for over a decade now** not just for fuel, but also occasionally for **Amazon returns**, mainly because it?s **open 24 hours**, which makes it convenient for people with busy schedules.
This location is listed as a **24-hour Amazon drop-off** spot, and for years, I?ve had **no issues**, even when dropping off returns late at night around 11 or 12.
But in the **past two weeks**, the **night shift worker has repeatedly refused** to accept Amazon returns, saying I need to come during the day. This makes no sense when the official listing clearly says 24 hours.
**Today, July 21st**, I called around **9 PM**, and a **lady confirmed over the phone (I have the recording)** that it?s a 24-hour service and she would inform the night shift worker to accept my return. I went there around **10:15 PM**, and he completely **denied any message was passed on** and again told me to come back during the day. He even said, ?Why don?t you come during the daytime?? which is beside the point. I came at a time that the service is **advertised as available**.
It?s extremely disappointing that a station I?ve trusted and supported for over 10 years is now allowing a night shift worker to make up his own rules. If it?s not 24 hours anymore for Amazon returns, then **change the listing** don?t mislead customers who are following the clearly stated timeframe.
This needs to be looked into and resolved. Regular customers deserve better.
June 2025 by Raheel Rana
A little smaller than normal but very well maintained
January 2025 by Summer 74
put money in machine for air, it stated £1.50 and did not say exact change only, I put £1.60 in and no air came out. Went in shop to ask if there was a problem and ask for refund, the manager argued it was because I put 1.60 in even though it does not say exact change, he told me to email the address on the machine, no response, will not be using this petrol station again
December 2024 by Brandon Parker
One of the best gas stations around! Fair prices, clean bathrooms, and a great selection of snacks and drinks. Definitely my go-to spot for a quick stop.
December 2024 by ??10???
Shell is hands down the best place for quick and reliable service! The staff are courteous and always go above and beyond to meet your needs. I love the cleanliness and the attention to detail. I?ll definitely keep coming back!
August 2024 by tofazzal hasan
Do U have any job vacancy. My house is next to your petrol station. I have 14 years of experience. I can work whenever you want. If you like my work then increase my time.
May 2024 by Kazi Miah
I work and my house in this area. We need petrol for my bike and car everyday but some roles they changed recently for bike people it?s not good. Need to open helmets then they will give petrol. I believe some senseless people working there. Everyday they see me but can?t recognise who is genuine and who is fake. Definitely it will affect the everyday sale. They need update their normal machine to digital machine like Camden road then genuine people can pay at machine.I do not want any hassle like this so I will take petrol from other places?. Like Camden road or Belsize Park.
April 2023 by Google user
Had a good experience at the forecourts - there were disposable gloves and towels for a clean trouble-free fuel top up. However that good day's feeling stopped right at till. I had just earned a £1 discount from visiting Shell on my 10th time (actually I've been using Shell *exclusively* for decades so it's much more than just 10 times!). After I paid for my fuel the staff looked at me suspiciously and asked me to load the Shell app on my phone and then asked me to close the app. Then he asked me to reload the app to make sure he sees that I have 9 more visits to go. I was beyond shocked! Obviously he was making sure I wouldn't reuse the discount again at his station or another again by me rescanning the same barcode. Does he REALLY believe Shell's loyalty system works that primitively by the discount just being stored on the screen's barcode?! I hope not! I myself work in the IT/payment systems industry and am very confident it doesn't work that way! Never had anyone or any company told me what I must do on my OWN phone! It is the company's apps/backend systems' responsibility to keep track of customer rewards and redemptions and to prevent fraudulent transactions!
April 2023 by Kwok Hoi Man
Had a good experience at the forecourts - there were disposable gloves and towels for a clean trouble-free fuel top up. However that good day's feeling stopped right at till. I had just earned a £1 discount from visiting Shell on my 10th time (actually I've been using Shell *exclusively* for decades so it's much more than just 10 times!). After I paid for my fuel the staff looked at me suspiciously and asked me to load the Shell app on my phone and then asked me to close the app. Then he asked me to reload the app to make sure he sees that I have 9 more visits to go. I was beyond shocked! Obviously he was making sure I wouldn't reuse the discount again at his station or another again by me rescanning the same barcode. Does he REALLY believe Shell's loyalty system works that primitively by the discount just being stored on the screen's barcode?! I hope not! I myself work in the IT/payment systems industry and am very confident it doesn't work that way! Never had anyone or any company told me what I must do on my OWN phone! It is the company's apps/backend systems' responsibility to keep track of customer rewards and redemptions and to prevent fraudulent transactions!
April 2023 by saven taman
I just went today at 12pm and a young boy was being very rude to me and ignored me when I tried to pay. I was waiting for over 2 minutes as he was watching his phone, he took a look at me then went back to his phone. 12 April
March 2023 by Isabella
Really helpful & courteous. Will definitely use this petrol stn again
December 2022 by varsha alexandra
Awful experience. Went to pay and asked if there was an issue with all the unleaded and the cashier replied to me :" you are not going to go very far with £20 you are going to drive around to find more petrol and waste it" who's business is how much money do I put on? Was he paying for my petrol? How dare him and how rude of him to even make such comments.
December 2022 by ?????? ???????? Moroccans in Britain
Another shell toilet out of order as usual. You pay for everything when it comes to toilet never available. Very appalling fr shell
December 2022 by Kamal Al
Poor customer service
