June 2025 by Dwane Richards
Staff are terrible very bad customer service unwilling to help. I don?t understand how they still work there never visit Holloway JD?s.
All they do is talk about personal things, out loud this has been going for to long head office need to get there ass down there sort it out
June 2025 by Colin Parkin
Shabby looking shop with miserable unhelpful sales assistants, who clearly don't really want the job, or think they are above it.
Left as was just too hard to try and spend money.
May 2025 by Yazmin Chennis-Dixon
Ashanti, may I just say Thankyou for your amazing service today you assisted me to my needs and standards.
You helped me get my items intime for my
Night outing.
Please promote this young lady she is Harding working in promoting the service. She is bubbly and seems very relaxed when taking to customers which 3 customers before me even said the same thing.
So I decided to leave a review for that on behalf of the me a the customers before that loved her service.
September 2024 by Linda
Really disappointed with this store, check carefully to see if they put both feet in the shoes before going home. This was my case and I am a tourist who lives in Switzerland, I called immediately after seeing that a foot was missing from the pair of shoes. he apologizes for forgetting it so I send a cousin who lives on the other side of London to the store to collect the foot of the shoe with the photo of the purchase receipt. But supposedly the cameras did not see that the saleswoman only put one foot in the pair of shoes. Really really disappointing.
August 2024 by ???
Very Helpful
July 2024 by Sam Smith
Today I came into the jd store with my 3 children and was served by the lovely Jess. Her customer service is outstanding! My daughter even said she wanted her as her auntie. She was busy but was still smiling. Please give this girl a raise!!!!! I was stressed because of the rain but left so happy with my purchase and the service.
Thanks Jess! See ya soon :)
July 2024 by T H
I just wanted to say that the manager here ( I think she is the manager here) is so lovely . It?s my 2nd time having an issue with my Nike 270?s and she really kindly exchanged them for me. The shop was really busy but all the staff I dealt with were really friendly and did not make me feel uncomfortable for taking up their time, instead they were incredibly helpful!
April 2024 by Josh Pickles
Absolutely filthy and untidy.
April 2024 by David Wright
Prices are affordable
April 2024 by Veronica Zaralli
Beautiful service received today from Shanaya and Felipe, they were very kind and polite. I am really happy with my purchase.
February 2024 by Tony Unique
This place is an absolute joke!!Staff members are wearing outside coats as uniform and obviously think it's ok to do so - it's not the first time.Customer service is practically non-existent unless you approach them, but they are hard to identify.The main cashier was serving customers and eating at the same time.And to top it off, the place is filthy and gives off the feel of a school playground!SORT THIS OUT, JD!!Zero stars!
November 2023 by Gregory Guilbert
Dirty store. Lazy and rude staff.How they make money because if you choose clothes to buy it is not allowed to walk near the shoes area !!!!The only thing that staff do it is watching mobile phone all day long.
October 2023 by Fatma Al saeed
Bought shoes online! They dirty and there is no reply in email! Scammers
October 2023 by Denise BISSET
Apparently the items hanging up are not for sale.
August 2023 by Mohamed Hafizur Rahman Rahi
The people are so root and behaviour are so ??? bad. I ask to guy help but treat me like I am not a coustomer