November 2023 by Tt b
I placed an order for 8 to 10 am and still not delivery and no one picking up there phone it's now 2.53pm told by customer service they can not help till the shop hand me the food if I councel my order I can not get a refund up to 7 days really disappointed
November 2023 by Danny Stubbs
Great selection. Reasonably priced, Great location. 5?????
November 2023 by Kayleigh Lewis
Delivery over 2 and a half hours late. Nobody in store answers the phone! Very poor customer service!!
November 2023 by Charlie Padfield
Still waiting for a delievery i put in for the order for 8am till 10am and still waiting for a delivery this is happening every week its got a lot worse
October 2023 by Simon Jones
30% frozen food30% fresh food30% household10% is the convenience
September 2023 by heoo gamin
Had a lovely experience shopping in Iceland today what a kind fella and soo helpful manger needs to give him a raise Jimmy his name
August 2023 by Amr Taher
nice store , nice staff and there is place for parking
August 2023 by Maria Joannou
Staff are unfriendly and total zombies it's like walking into the living dead
July 2023 by Frances Newbury
The staff want you to use the self checkouts, don't they realize that they are putting their jobs at risk by doing this, all ICELAND will need is a security staff and someone to stack the freezer's and sort out the self checkouts, poor things for doing this.
April 2023 by ocean2ful
Workers are very rude, especially the young Asian boy. Very very rude, always arguing with customers
November 2022 by Noorie Jalil
My elderly father (73) went to this store this morning. EXTREMELY disappointed in the customer service they provided him. He had purchased items from the day before, came back this morning as he had left items in the store. This morning he kept getting sent away from the store with staff saying come back at this time, come back at this time and come back at this time. There is a limit to how many times an elderly person can keep coming back. If the managers could not assist with the matter they should have just said so and not wasted his time and keep telling him to come back after half an hour.
November 2022 by Anne Chambers
Can you believe this Iceland Holloway rd driver refused to bring up my shopping, telling me to come down and help him or get some one to get the shopping.I told him that i wasn't a well person so that's why i orderthe shopping to be delivered then he left and said "I cant do that because don't have no one to help." It's ok no worries no problem may he find the strength to deliver the shopping to those who can't like my self.
November 2022 by Mhamed Ferroukhi
Good place for frozen but beware of prices esclating everyday
October 2022 by SJ98 Any
The south Asian security that works at the shop on Sundays is Foul and extremely rude. He accused me of stealing because I simply left the shop even without the alarms going off. I told him to check my bags twice and he refused to. He knew he was in the wrong and instead of apologising he continued to tell me I could have been stealing. What is wrong with him?
October 2022 by David White
I just rang them to say that some of my shopping was missing and the manager swore at me its not a good experience he's rude and needs to be dismissed he's hot no customer skills
